Feature flagging with LaunchDarkly and Jira - Demo Den - May 2021
Clark, a product marketer at LaunchDarkly, demos how to view the status of feature flags directly in Jira Software to make for a more efficient development cycle.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
3 Creative Hacks to Boost Employee Performance in 2021
The way we work has changed forever in the past year. And we need to put new systems in place to maintain the habitual levels of performance, to get the most out of our efforts. As remote work becomes more prominent, it’s getting harder to keep the employee performance levels high. That’s why it’s time to roll up our sleeves and start assessing the factors that impact our workdays differently.
The Top 30+ Office Management Software Tools
Managing an office is not an easy task, and to do the job correctly requires the use of the finest and easiest to use office management software tools that both office managers and entry level employees alike can use to up their productivity and ensure smooth office management on each task that occurs.
Saved Replies in OneDesk
Saved replies can be set up in OneDesk for your agents to use. These saved replies allow your team to be able to respond faster to commonly asked customer inquiries by inserting pre-written responses. You can set up a repository of saved replies for your users to be able to make user of.
Creating An Audit Program In Today's Digital Landscape To Promote Compliance
In todays political landscape a more aggressive enforcement approach from health and safety regulators is fast approaching. For employers looking to reduce their business risk, achieving regulatory compliance starts with creating an audit program that is both strong and sustainable. However, with COVID-19 restrictions still in place, many organizations are facing new barriers that may impede how they assess compliance and limit their potential exposure.
Remote Work 2.0 & The Rise in Cyberattacks
The pandemic and the resulting switch to remote working models has made enterprises and organisations across industries, including even the most highly-confidential sectors such as legal, government and healthcare, depend more than ever upon technology.
3 Creative Hacks to Boost Employee Performance
The way we work has changed forever in the past year. And we need to put new systems in place to maintain the habitual levels of performance, to get the most out of our efforts. As remote work becomes more prominent, it’s getting harder to keep the employee performance levels high. That’s why it’s time to roll up our sleeves and start assessing the factors that impact our workdays differently.
Saving time to save lives: this Best in Class Team Award winner is always racing the clock
How NYU Perlmutter Cancer Center and Essex Management streamlined clinical trials.
Improve Your Customer Operations To Increase Your NPS
If you want to improve your customer operations, your attention must turn to your NPS score. The Net Promoter Score for your organization should never be overlooked. This can provide you with vital insights into how your services are perceived by customers. Those actively attempting to improve their NPS scores should focus on improving customer operations. Those running customer-centric businesses recognize the undeniable importance of operating around their needs.
Digital Experience Monitoring Benefits for IT Featuring Forrester
End-User Experience Management (EUEM) is evolving post-Covid-19. Businesses are now moving towards phase 4 of the Covid-19 timeline. This includes understanding remote worker behavior and preparing for the new normal. Technology and IT leaders are increasingly using data to measure the employee experience. According to Forrester, 64% of technology leaders will invest in data and analytics technology to improve remote worker experience. Employees will adopt a hybrid work approach and businesses will want to employ broader employee engagement analysis and understand why a problem is happening at remote locations. Engagement and productivity insights will be delivered via synthetic and real user monitoring for Microsoft 365, Office 365, Teams, and SaaS applications.