Parcel Panel (Support) is the best tracking app specially designed for millions of Shopify merchants, driving customer loyalty and increased sales by providing the best post-purchase experience. ParcelPanel and Zendesk help eCommerce brands shorten the time answering questions related to "Where is my order?".

Customer-facing organizations are constantly on the lookout for a customer support solution that can help their support teams prioritize and respond to customers efficiently. Cloud-based helpdesk software is changing the way businesses design and deliver support to customers. At Freshdesk, we have always believed that a cloud-based support solution is the way forward for businesses of all sizes because it helps provide a call center infrastructure that is scalable, efficient, and easy to use.

As an award-winning, end-to-end work management software for marketing agencies, Scoro is a powerful tool in its own right. It enables you to manage every aspect of your agency in an all-in-one digital workspace – but the benefits don’t stop there. Scoro can also integrate with your business’s existing marketing tools so you can run everything in one place.

Freshly picked with care—new Zendesk app integrations are here. Learn how these new integrations can ease workloads for your sales and support teams.

To streamline workflows and processes, teams across your organization can bring their favorite apps directly into Slack.

In the last few months, we have been working on a new Apps framework for developers. The idea behind this framework is to make it easier for more developers to integrate external applications or their own applications into Mattermost. But wait a moment, don’t we have Plugins for that? Yes, but Apps provide some advantages to developers over Plugins.

Here are the newest integrations from Zendesk to help your team provide great experiences.