Teams | Collaboration | Customer Service | Project Management

Making Work More Fun and Tips for Employee Retention Strategies

Your team is your greatest asset; without them, you cannot be where you are today. Your team should be happy and always satisfied in their position. However, keeping your staff around and making them happy takes a lot of effort. You should have an effective employee retention program to reduce turnover and attract top talent.

Chat banking: 6 benefits & 2 challenges

Customers expect quick financial services from their banks as conveniently as possible. A recent Deloitte research points out this trend as banks try to distinguish themselves from their competitors by offering better customer service and enhancing customer experience. Leveraging fintech solutions and digital transformation, many traditional financial organizations are increasingly adopting chat banking, one of the recent addition to the banking industry glossary.

6 Easy Strategies and Tools for Effective Team Communication

I’m sure you’ve heard this before: teamwork makes the dream work. Doesn’t it have a subtle yet beautiful feel to it? As much as I like the tone of it, it’s also true. Good teamwork goes a long way for companies to achieve high levels of creativity, productivity, and engagement. But wait, what really makes teamwork come in play effectively? As I hear some drums roll in the background…it’s definitely effective team communication!

What's the biggest factor in developer productivity? | The December 2022 Build

The Build is a newsletter for software engineers dedicated to sharing useful technical content on effective development and collaboration techniques. In each release, we’ll share what we’re reading this month, open source projects we’re inspired by, and more news from the DevOps community. Read the December 2022 Build below, and subscribe to receive The Build every month right in your inbox.

How to use Slack built-in functions

Modular apps offer a variety of new and interesting features. Built-in functions are unique to modular apps. They offer a way to execute native Slack functionality without the extra logic. You’ll love them! This video covers how to implement built-in functions and walks through a couple of examples, as seen on the Welcome Bot sample app.

Scrum Master vs Project Manager: Definition, Key Differences and Similarities

Leading a team of individuals is no simple task — it takes patience, technical experience, and a ton of leadership skills. If you work in tech, you’ve probably heard the terms “Scrum Master” or “Project Manager” being thrown around in many of the day-to-day conversations you’re having. And if you’re new to the industry, you’ve probably asked yourself what makes the two roles so different.

22 productivity tools developers must try in 2023

You’re trying to focus on coding, but office chatter keeps disturbing you. You want to reach your teammates, but they don’t respond to their emails. You’re trying to find a piece of information related to your current project, but you don’t know where to start. Do these scenarios sound familiar? We hope not. Developers’ tasks are complex as is. But sometimes, productivity issues can add to their woe.

Is Slack HIPAA-compliant? 5 alternatives for healthcare organizations

Slack is one of the most popular instant messaging tools for organizations of all sizes. Due to its easy interface and features, many clinics and healthcare establishments prefer to use Slack for their everyday communication. HIPAA (Health Insurance Portability and Accountability Act) is a law that guides how to protect sensitive PHI (patient health information).