Teams | Collaboration | Customer Service | Project Management

Rocket.Chat + Pexip: Integrated Secure Comms for Government

Standard IT tools weren't built for high-security environments—or for connecting seamlessly with mission partners across complex networks. In this session, experts from Rocket.Chat and Pexip explore how Federal Systems Integrators (FSIs) and defense agencies are modernizing collaboration without compromising on security. What you’ll learn in this webinar: Standard IT tools often trap data in silos, slowing down critical decision-making. We discuss how to move from legacy systems to air-gapped, mission-ready solutions that ensure total data sovereignty.

18 HIPAA-Compliant Software for Secure Healthcare Communication

HIPAA-compliant software is rarely a consideration in the midst of a demanding shift. After a long night on call or an emergency, healthcare professionals focus on what truly matters in that moment – making the right decision for the patient, coordinating with colleagues, and getting through the work safely. Compliance and data protection are important, but they often operate quietly in the background of these high-pressure routines.

Element Pro Web introduces Grid View

In operational environments — such as government agencies, emergency response teams, or critical infrastructure operations — teams often need to monitor multiple communication channels simultaneously. So we’re delighted to release Grid View to monitor, send and receive messages across multiple rooms simultaneously. It’s designed for teams that need to keep an eye on several conversations and data feeds simultaneously.

Slack School | Meet Slackbot, your AI Agent for Work

Meet the new and improved Slackbot — your AI agent for work. In this episode, you’ll learn how Slackbot can help you search, prep for meetings, and stay on top of what matters. With secure access to your apps, calendar, and conversations, Slackbot knows you and your work. Context that takes it from a tool to a teammate. Come see what Slackbot can do. Class dismissed!

9 Best Communication Tools for Remote Teams

Remote work has tipped from perk to norm. Upwork projects that by 2025 36.2 million Americans—almost double 2019 levels—will work outside a company office. Distance isn’t the hurdle; choosing the right apps is. We compared adoption numbers, async features, integration depth, and security to surface nine communication tools, grouped by the job each one does best. Scan the list to plug the exact gaps in your stack—no doom-scrolling required.

Medical Billing Technologies: Trends, Innovations, and Best Solutions

The US healthcare industry processes over 5 billion claims annually, and one in five contains errors. These aren't just statistics — they represent real money hospitals lose and patients who receive confusing bills for thousands of dollars. When my colleague from Philadelphia spent a month sorting out a bill for a routine surgery, I realized medical billing technologies can't stay the way they've been for decades. The industry now stands at the threshold of serious change.

AI Smart Suggestions: How Intelligent Recommendations Boost Productivity

In this video, we explain: What AI Smart Suggestions are How AI analyzes user behavior and data How smart recommendations improve productivity and decision-making Real-world use cases in enterprise and team collaboration If you’re looking to boost efficiency, reduce manual effort, and make smarter decisions with AI, this feature is a game changer.

Workplace Productivity Statistics + Infographics: What Actually Drives Performance in 2026

Workplace productivity is often treated as an individual responsibility. We tend to believe that a team’s output depends on how motivated, focused, and “energized” each employee shows up to work on a given day. In this view, productivity is something people bring with them. But what if productivity is not primarily an individual trait? What if it is shaped by the environment employees work in, rather than by personal effort alone?

When chat history matters most

We’ve seen increasing interest in our ESS Community distribution from those looking for a free-use replacement of Mattermost Entry. Back in October 2025, Mattermost announced limitations as from Mattermost v11 for both of its free-use tiers (Mattermost Team Edition and Mattermost Entry). The chat history limitation of 10,000 messages for Mattermost Entry has caused a lot of frustration, especially considering it’s a self-hosted solution.