Teams | Collaboration | Customer Service | Project Management

Dale explains why creating sales dashboards in Microsoft Excel is not a great option. Learn how dashboard tools like Geckoboard are much easier for Sales Directors and small to medium-sized businesses.

OneDesk combines Help Desk & Project Management software into a single application. Learn how to create timesheets in OneDesk and how to run automations on your timesheets in this instructional video. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

It's not a new concept to employ virtual or remote employees. For a long time, many organizations have utilized #remoteteams. Today, it's no longer just a fad; it's a necessity! As a manager, you must quickly embrace this shift and reap the benefits while minimizing its risks and difficulties. When the topic of remote work comes up, organizations frequently express uncertainty about how to make it function best, particularly those that are just starting out with remote employees.

Learn how to organize and view your data with custom work views and share them within your organization. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Here is everything you need to know about knowledge management (KM) in less than 5 minutes. We'll go over what knowledge management is, why knowledge management is important for the organization, and how you can get started.

In this video, Slack Partner Engineer Adam Marinelli shows how you can install the Slack CLI to Windows so you can begin the process of building a next generation Slack App.

When you’re working on a new idea for a slack app, fast iterations are a really useful tool on your toolbelt. With the hot reloading built into the Slack CLI, you can update your development app without redeploying once.

In this video, Slack Developer Advocate Colm Doyle shows how you can install the Slack CLI to a macOS so you can begin the process of building a next generation Slack App

A walkthrough of the new Sales Triggers workflow automation in Zendesk Sell.

Take a quick tour of Zendesk Sell, a modern Sales CRM to help you accelerate revenue.