Teams | Collaboration | Customer Service | Project Management

Choosing the right tools for your company is a balancing act as you try to meet all of your security, transparency, and efficiency needs. This year, teams will face new challenges as many transition from a fully remote environment to one that’s more hybrid. Bringing distributed and co-located work models together allows for more flexibility; and getting the right mix of tools to cover all of your team’s task management, communication, and collaboration needs will be critical.

Give online meetings that in-person energy. With years of experience in running meetings and workshops, Shipra Kayan is here to share her best practices on keeping groups dialed in and engaged. She’ll be joined by Jennifer Clark, Customer Education Manager, who will share her favorite #MiroTips for giving online meetings that in-person energy.

Ever wonder how product managers and designers can lay out the beginnings of a product — before determining what the Minimum Viable Product will be? In this VMUG, project builders Amy Yu of Auvenir and Emily Zhang of SIDE PRJCT show how you can use Miro to get the product development ball rolling. Want more Miro in your feed? Please LIKE and SUBSCRIBE. You can click the bell to get notified about new videos.

The team at Essense is constantly looking for new ways to help their clients better serve their customers. With the help of Miro, they’ve created two templates for doing just that. The Amsterdam House and Service Blueprint templates are unique, creative ways to give structure to workshops, events, and conversations around the customer experience. It has certainly justified giving Essense the title of Miro Experts.

In this VMUG, we partner with Hayden Young from Antler, a global early-stage VC that enables the world's greatest entrepreneurs to find a co-founder, build a team, and create a company that solves world-changing problems. The key elements that make a great co-founder The non-obvious questions to ask a potential co-founder How some of the most successful co-founder relationships were formed.

Conversation design (CxD) is one of the fastest-growing opportunity areas for UX writers and designers. So what does a conversation designer actually do, and how can you apply your skills to this discipline? In this interactive VMUG, participants acted as the "user" and the presenter. Conversation designer Hillary Black played the bot (think: The Wizard of Oz). See where the conversation went as members of the Miro community interacted with a board.