Teams | Collaboration | Customer Service | Project Management

Microsoft SharePoint is a web-based collaborative platform for document management and sharing. It’s available as SharePoint Foundation (a free service) or SharePoint Online (a paid service). The platform is widely used since it integrates seamlessly with Microsoft 365 (Office 365) apps, like Microsoft List, Azure AD B2B, Microsoft Teams (MS Teams), and more. So, it seems obvious that businesses using it would want a SharePoint time tracking solution.

Project planning is one critical component of project success. But projects don’t happen in a vacuum: To get any project work done, an organization needs people to do the work, materials from which to build the product, and money to pay for the entire operation. This is where resource management enters the picture. It goes a step beyond project management and proactively manages all resources required to successfully complete a project.

For many organizations, Slack is the software of choice for business communication. Slack’s ubiquity in modern companies makes it one of the first notification integrations a SaaS company might want to build, possibly after email and mobile push notifications. In our experience, Slack notifications are a great way to reach business users (as Slack is mostly used in a business context) with time-sensitive alerts or action items while they’re at work.

When it comes to adopting new philosophies, practices, and technologies, businesses tend to give disproportionate focus on the sales process. While the sales process is a vital aspect of increasing revenues through initial conversion, around 60% of buyers say that they would switch to a new brand in a given industry after one bad customer service experience. This figure only begins to demonstrate the overwhelming importance of offering a personalized, efficient customer service system.

Product notifications are a mission-critical component of your product that can’t be left to chance. However, notification channels are ever-evolving, and you need to keep up in order to reach users when, where, and how they prefer to be reached. A future-proof multichannel notifications strategy helps you stay in touch with your users without coming off as intrusive, non-responsive, or antiquated.

People are an essential component of business activity worldwide every day. The success of all of an organization's employees must be a guiding concept if it is to realize its vision and goals. Each team member must therefore contribute to and add value in their individual job positions so that every action and every effort they make every day results in a small change that continues to advance the company.

While some people may ‌estimate this without much trouble, there are others who may not know the answer at all unless they keep track of their time spent on various projects each day. That’s why keeping track of time is highly important to ensure how productively you are working throughout the day. Time tracking reports measure your performance on an hourly, daily, weekly, and monthly basis.

Wondering how to do effective employee performance evaluations fast and hassle-free? Use these five proven methods to level up your performance appraisals today.

Acquired by Human Resources (HR) solutions provider Trinet in 2022, Trinet Zenefits is a technology company based in San Francisco, California. The company’s cloud-based software, Zenefits, is an HR platform designed for small and medium businesses as well as freelancers. The software can help streamline your HR process by bringing work schedules and Zenefits payroll features under one roof. Zenefits also offers advisor services in addition to core HR features and customer service.

Farmacity is one of the major retail store chains in Argentina, with a business model that combines pharma with convenience stores. Since its foundation in 1997, it has consolidated its position as the largest employer of pharmaceutical professionals in the country. With more than 300 stores and two distribution centers, Farmacity employs over 7,000 people. Before working with InvGate Service Desk, Farmacity was using a self-developed ticketing solution.