Teams | Collaboration | Customer Service | Project Management

How to detect mouse jiggler activity on work devices

They’re not working. They’re gaming the system. Mouse jigglers are becoming the quiet productivity killer no one wants to talk about. These tools mimic activity on screen, which keeps status lights green and dashboards falsely lit up. All of this happens even when someone is nowhere near their workstation. And most employee monitoring software won’t catch it.

Top 10 AI-Powered Customer Feedback Analysis Tools

Customer feedback has become one of the most valuable sources of operational intelligence for modern organizations. Product reviews, support tickets, in-app comments, surveys, social media posts, and community discussions collectively reveal how customers experience products in real conditions. Yet while feedback collection has become effortless, interpretation remains challenging.

The 1-3-5 Rule: A Daily Planning Method That Actually Holds Up at Work

The 1-3-5 rule is a daily planning method where you commit to 1 high-impact task, 3 medium tasks, and 5 small tasks — nine items maximum. It works because it forces prioritization before execution. But the rule only delivers operational value when you can verify that the “1” actually consumed the time it deserved and moved real work forward.

Best Automated Timesheet Approval Software for Payroll Accuracy

If you are looking for the Best Automated Timesheet Approval Software, you are not simply trying to track hours. You are trying to fix a payment issues with a system that makes your payroll week calmer. As you know, payroll errors rarely start at the final processing stage. They start with incomplete time entries, unclear approvals, manual edits, and disconnected spreadsheets. By the time payroll runs, you are chasing managers for confirmations and hoping the totals are right.

The Best Secure Collaboration Tools to Keep Your Team Safe

You’re in the middle of a very important project, and your team is in sync-exchanging ideas, files, and feedback in real time. All’s well until you get a notification: “Your account has been compromised.” Panic sets in. Your team’s hard work, not to mention confidential information, is at risk. You just wouldn’t think it could happen, but it happens all the time.

Shadow IT in government: risks, causes, and how to manage it

‍Shadow IT in government is not a fringe risk — it is a systemic one. A NinjaOne survey of 400 public sector managers across the US, Europe, and Oceania found that 49% of public sector employees rely on unauthorized software to complete their work, with 52% actively bypassing security policies. Gartner estimates that shadow IT accounts for 30 to 40 percent of IT spending in large enterprises, with Everest Group putting the figure at 50 percent or more.

The Cyber Resilience Act: Implications for open source and digital products

The Cyber Resilience Act (CRA) is a major new piece of EU legislation that aims to bring security-by-design into how digital products are developed and brought to market across Europe. Adopted at the end of 2024 and applying from late 2027 (with some requirements coming into effect towards the end of this year), the CRA introduces baseline cybersecurity requirements for any product with digital elements placed on the EU market.

Time Blocking: Method, Examples & How to Make It Work

Time blocking is a simple idea with a real impact: instead of reacting to whatever lands in your inbox first, you assign every hour a job before the day begins. No reactive spirals, no end-of-week surprises. Just a schedule that reflects what actually matters and, when paired with TrackingTime, a record that confirms whether you followed through.

Latest Signal and WhatsApp breaches show that consumer apps have no place in government

On Monday the General Dutch ⁠Intelligence Agency (AIVD) and Dutch Military Intelligence and Security Service (MIVD) announced a sustained Russian-backed campaign targeting Signal and WhatsApp users. It follows a similar warning in February, from Germany’s Domestic Intelligence Agency (BfV) and Federal Cybersecurity Office (BSI).