Teams | Collaboration | Customer Service | Project Management

Projects are like building blocks for a company’s success. To help them run smoothly and efficiently, companies rely on project management. For large organizations that have multiple projects running at once, project management can be scaled up to the level of enterprise project management (EPM). An enterprise project manager oversees the various projects occurring simultaneously across different departments to ensure that they’re meeting company expectations and goals.

Delegating is when you reassign work to other team members because it’s more relevant to their workstreams and priorities. If you’re getting started with team or project management, it can be intimidating to delegate work. It’s okay if you don’t know exactly what or how to delegate. In this article, we’ll walk you through when to delegate and give you 10 tips to help you delegate work effectively. Sometimes, the most valuable thing you can do as a manager is to delegate work.

El customer journey o recorrido del cliente es el camino que realiza el cliente desde que tiene una necesidad hasta que compra el producto o servicio. Mientras que el customer journey map es una representación visual de este viaje del consumidor. Sigue leyendo y aprende cómo crear un customer journey y utilizar un customer journey map. If you skip to the end of a book, you’ll know where every character ends up. But without reading the middle, you won’t understand what took place.

If you pulled up your work calendar right now, how many meetings are scheduled over the next week? Most calendars are overloaded with meeting invites and, more often than not, employees walk out of them hoping that one day it won’t feel like meetings are a waste of time. Stay tuned, because we’re going to help you revitalize your approach and ensure your meetings are effective. There’s a 50/50 shot that you dislike meetings.

A small space can function as a home office, but turning that space into an optimal work environment takes time, mindfulness, and some essential items. In this piece, we provide tips for improving your home office setup so you have a dedicated space to focus on high-impact work. One of the nicest parts of working from home is moving from your bed to your office without a long commute or the need for business casual attire.

Today, we’re constantly interrupted by tools, notifications, emails, social media—you name it. In our distraction economy, chaos has become the norm. It’s nearly impossible to focus on what truly matters or know if you’re prioritizing the right work at the right time. Your intentions for the day fly out the window in the face of high-priority tasks, seemingly urgent messages, and never-ending notifications.

Leaders aren’t just born that way. Most develop and hone skills ‌anyone can learn. These 17 traits are the core leadership qualities to develop if you want to become a better leader, both personally and professionally. In this article, you’ll learn what these leadership qualities are and how you can implement them in your own life. Leading a team is no easy task. Just look at some of the most inspiring leaders, like Arianna Huffington or Rosalind Brewer.

Dr. Meredith Belbin developed the team role theory based on common behavioral attributes. The Belbin model divides the roles into action-oriented, thought-oriented, and people-oriented categories to balance teams and increase productivity. Working in a team takes organization and collaboration. For teams to be most productive, everyone should have a specific role that aligns with their strengths. Dr. Meredith Belbin developed the team role theory based on behavioral attributes.

Knowledge sharing is the act of developing processes to help an organization access important information across multiple teams. In this article, we discuss different types of knowledge your team may want to document and actionable tips to build a knowledge sharing culture within your organization. Sharing information is something we do every day. A quick text, a conversation over coffee, or even a phone call are all examples of knowledge sharing. Knowledge sharing in the workplace is equally prevalent.

Problem framing is a thinking method used to understand, define, and prioritize difficult business obstacles and issues. In this article, we cover how problem framing can help keep your team in the know and solve inefficiencies. In today’s complex working environment, it can be hard to come together as a team to solve problems. Lucky for you, there’s never been a better time to discover problem framing.