Teams | Collaboration | Customer Service | Project Management

New research reveals a striking gap between how much control mid-market IT leaders believe they have over unsanctioned AI, and how much they actually do.

Yes, there are powerful task managers for iPad. Top picks include DeskTrack, Asana, Trello, ClickUp, and Todoist — offering task tracking, time management, team collaboration, and productivity reporting. Written by: Sagar Modi.

Service teams are under pressure to scale—but the systems supporting them aren’t keeping pace. More tickets. More channels. Higher expectations. Less tolerance for delays. And yet—many teams are still working with tools that weren’t built for how modern service actually operates.

Introducing Remix with Rovo and partner agents in Confluence — a new way to instantly transform Confluence pages into charts, prototypes, presentations, and apps.

The AI productivity paradox is real. Here’s how to turn AI busywork into real impact.

Insider threats have evolved from malicious intent to identity failures. In 2025, 88% of web app attacks involved stolen credentials, with enterprises losing $4.4M per breach. CEOs and COOs must shift from device-centric security to continuous identity verification. Credential misuse drives insider incidents. Proxy logins, shared accounts, and session hijacking bypass traditional perimeter defenses. Remote BPO workforces amplify this risk.

Embrace an upgraded project management platform—one that adapts to your workflows, and not the other way around. Say hello to our newest version: Zoho Projects Infinity. Historically, project management tools weren't designed for the real, messy, and rewarding ways that teams work. Rather, most teams adapted themselves to the tool with workarounds. Zoho Projects Infinity changes all that.

Manager effectiveness is measured by how teams operate under each manager, not just by results, and how consistently those patterns reflect the impact of great managers. You can evaluate it using: These data points, especially when compared across teams using benchmarks, reveal which managers drive consistent performance, where coaching is needed, and how leadership impacts overall business outcomes.

In this March 2026 product update, we're shining a spotlight on the latest and greatest Teamwork.com features. From a new project manager and personal assistant to take the burden off your most cumbersome tasks, to Custom Items and a fresh view transforming the way you work, it's all here.

Employee recognition is one of the clearest ways for a company to prove that people matter. In plain terms, recognition means noticing someone’s effort, contribution, progress, or result and responding in a way that feels specific and sincere. It can be public or private, formal or informal, tied to a milestone or given in the middle of an ordinary week. What matters most is that the message feels real.