Teams | Collaboration | Customer Service | Project Management

geckoboard

We asked ChatGPT to build a Zendesk dashboard - here's what happened

Sep 22, 2025 By Nick Smith In Geckoboard
Like many of us, I’ve been curious about whether AI can actually take on real work. Not just write snippets of text or answer questions, but actually do things inside SaaS tools. So after a few nights of very bad sleep recently, I decided to put that curiosity to the test and see if AI could take over dashboard-building duties for me. If I wasn’t firing on all cylinders, maybe ChatGPT’s recently-launched Agent Mode could pick up the slack and build a dashboard for me using Geckoboard.
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Can AI Build Dashboards Better Than Me? (Zendesk + Geckoboard Test)

Sep 18, 2025 By Geckoboard In Geckoboard
Can AI really build dashboards better (and faster) than a human? In this video I put ChatGPT's Agent mode to the test against me, challenging it to create a Zendesk Support dashboard in Geckoboard. Watch as ChatGPT configures key Zendesk metrics like: ...or does it? I filmed the whole build process so you can see exactly where AI shines, where it struggles, and whether letting ChatGPT loose on your dashboards is a realistic shortcut or just a fun experiment.
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Unlocking Zendesk: Ultimate keyboard shortcuts

Sep 17, 2025 By Geckoboard In Geckoboard
Unlock hidden speed in Zendesk with these powerful keyboard shortcuts. In this episode of Unlocking Zendesk, expert Jude Kriwald walks you through the essential shortcuts every Zendesk user should know to save time and work more efficiently. From jumping straight to your views, to creating tickets on the fly, to instantly pulling up macros and submitting tickets with a keystroke, you’ll wonder how you ever worked without them.
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Unlocking Zendesk: The 'Not Present' condition

Sep 17, 2025 By Geckoboard In Geckoboard
Keep your Zendesk clean and consistent with this simple trick: the 'Not Present' condition. In this episode of Unlocking Zendesk, expert Jude Kriwald shows how one of the most overlooked options in triggers and views can instantly tidy up your workflows. Instead of checking for a specific value, Not Present checks whether a field has been filled at all — making it perfect for catching incomplete or forgotten tickets.
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teamsupport

CRM Integration with Customer Support Platforms: Why It's a Game-Changer for B2B Success

Aug 27, 2025 By Amanda Davis In TeamSupport
If you want to deliver standout customer service in B2B, one of the smartest moves you can make is connecting your CRM system with your customer support platform. When the two work together, your support team gets a full picture of the customer—past interactions, purchase history, preferences—everything they need to provide faster, more personal, and more effective help.
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Best Payroll Services for Small Business Success

Best Payroll Services for Small Business Success

Aug 24, 2025 By TeamRelated In TeamRelated
Small businesses face unique challenges when selecting payroll services. The right solution balances automation with affordability while ensuring compliance with tax regulations. Modern providers offer cloud-based platforms that scale with company growth and reduce administrative burdens through employee self-service options. Integration capabilities with existing accounting systems represent another critical factor in the decision-making process. The difference between operational efficiency and payroll headaches often comes down to this strategic choice.
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