3 ways to center equity in the workplace
Here’s how to minimize the biases that often show up across the employee lifecycle.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Service Demand: Mastering the Tech Talent Tightrope
Welcome to our YouTube Shorts series where we delve into the dynamic and often challenging world of service demand in IT and customer service. In this eye-opening episode, we compare the complex tasks faced by IT and customer service teams to juggling reusable water bottles while balancing on a tightrope! We discuss the ironic situation where despite recent tech layoffs, the pool of tech talent is shrinking at an alarming rate. But don't worry, we're not just highlighting the problems; we provide practical and strategic solutions to these challenges.
OneDesk - Understanding Lifecycle Statuses
Learn about lifecycle statuses for tickets, tasks, and projects in OneDesk. How to configure your statuses. The difference between lifecycle status and state. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.
ABCs of Success: Navigating Your Workload with the ABCDE Method
Explore the ABCDE method for efficient task management. Prioritize tasks strategically, optimize workflows, and elevate productivity effortlessly with Insightful partners.
The importance of teamwork (as proven by science)
Healthy teams enjoy benefits that go far beyond the company’s bottom line.
The Psychology Of Remote Work: How Workstatus Enhances Employee Well-being
The COVID-19 pandemic forced a huge shift to remote work. Almost overnight, companies had to adapt to fully-distributed teams. Now, with hybrid and remote work here to stay, organizations must understand the psychology of this new world of work. Meet John, an account manager who loved the social office atmosphere at his job. When COVID hit, he found himself working from a tiny apartment. Video calls left him drained. Keeping fit was a challenge. John missed the office banter and morale.
How To Use Workstatus's Continuous Clocking For Field Employees
It’s Tuesday morning, and your field service crew is gearing up for a packed day of client meetings across town. As they hustle out the door, tracking their time is the last thing on their minds. By week’s end, you find yourself sorting through scribbled notes and calendar appointments, trying to reconstruct billable hours. There has to be a better way! Sound familiar? You’re not alone.
Ethical AI in intranet software development: What to ask SaaS vendors
As AI continues to make waves across industries, IT leaders must ensure that the vendors they choose to do business with have a responsible, ethical AI approach.
Overcoming the top strategic roadblocks to innovation
Innovation is the cornerstone of corporate resilience and growth. It fuels the development of new products, services, and business models, enabling companies to stay competitive and relevant in a constantly changing world. Embracing innovation not only drives economic success but also fosters a culture of creativity and continuous improvement. It’s the companies that harness the power of innovation who often lead their industries, setting new standards and charting the course for the future.
11 Best Todoist Alternatives for Task and Project Management in 2024
Are you feeling pulled in a million directions? Organizing day-to-day life is an absolute agony when you need to play many roles in your personal and professional space 24/7. Thanks to the task management tools for managing and automating our order of the day. In search of a task management app, you may hear about Todoist or a user of it as it is already beating the task management market. But there may be a better suit for your needs.