Teams | Collaboration | Customer Service | Project Management

Ten years ago, sensitive data left an enterprise through email attachments, file shares and the occasional USB drive. Today most of it leaves through a browser tab. Customer records live in SaaS CRMs, ticketing tools and banking portals, and the routes out of those apps are a paste into a personal chat window, an upload to personal storage, a screenshot or a prompt typed into a public AI assistant.

Not that long ago, a company’s board of directors would meet once a year to be briefed on cybersecurity. The discussion would be brief, and it certainly wouldn’t be strategic. Today, things have changed. Boards not only have a responsibility to protect shareholder value (by protecting company assets held digitally), but there are also regulatory and personal liabilities that could come from a data breach.