Teams | Collaboration | Customer Service | Project Management

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Microsoft Teams Optimization for a Remote Workforce

Microsoft Teams is everywhere. Not surprisingly, during the pandemic, the number of daily active users for Teams increased to 75 million in 2020. More and more people are WFH and companies are becoming virtual. Personal meetings are fading now, and Teams poises to become the next best collaboration tool. According to a Riverbed study, 64% of US employees are now working from home because of the Covid pandemic. In turn, Microsoft Teams optimization has become a critical topic for Operations and Network personnel.

Exchange Online Mail Delivery Outage, February 3rd

Exoprise CloudReady provides early detection of mission critical mail outages. On February 3rd, Microsoft had a mail delivery delay, that caused mail delivery failures and an outage. While CloudReady detected the Exchange Online mail delivery error almost 2 hours in advance, Microsoft did finally publish an incident to track the outage.

Streamlining developer access to Prometheus and Grafana

Our Makefile entry point for developing against the Mattermost Server already tries to simplify things for developers as much as possible. For example, when invoking make run-server, this build tooling takes care of all of the following (among other things!).

Exoprise 2020 Year in Review

2020 is behind us. But we are still reeling under its effects. The disruption at work due to Covid left companies to rethink their IT strategy and focus on digital experience monitoring for their vast remote workforce. However, in these unprecedented times, Exoprise successfully managed to deliver the best monitoring outcomes to its global customers.

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Is IT Prepared for a Hybrid Remote Workplace Environment?

Return to work is happening. After working remotely from home for months due to Covid, companies are now offering employees the option to return to their workplace. In a survey done by Google, 62% of its workers would like to return to the office at some point and see their work future as more flexible. This sentiment is catching up among the rest of the enterprises in Silicon Valley and the rest of America. The hybrid remote workplace model continues to be appreciated by employees seeking to spend more time with family and engaging with the office community.

Better Together: Microsoft Teams CQD and Exoprise Monitoring

Maintaining call quality with Microsoft Teams is a process, not a one time event. Network engineers and Microsoft Teams application owners need to be vigilant in preserving optimal call quality to ensure audio, video, and screen-sharing always remain satisfactory for end-users. And vigilance is just as important before the pandemic as it is during the pandemic no matter where your users are working from. In some ways its more important today when working from home.

Building an app with a focus on observability

Applications deployed on the cloud keep growing in size and complexity every day, bringing the need for DevOps engineers to make sure that their application is running in the most efficient way possible. There are a lot of problems, solutions and best practices to make sure an application is efficient, under various categories. Observability Observability is the measure of how well your application’s state can be understood, and how clearly inferences are drawn from that.

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Requirements for Branch Office Network Monitoring

For the past 15 years, there's been a shift in how people work, where they work from and how they connect to "work". Employees are no longer tethered to headquarters, their offices or tied to slower complicated VPN services. Additionally, the way people work and where they work from has changed. Along with flexible work hours, employees want workplace flexibility. And with such a competitive job market, employers have to deliver! Flexible work environments offer tremendous benefits such as improved productivity and morale, reduced stress levels and better work-life balance which builds trust and commitment.