Teams | Collaboration | Customer Service | Project Management

An accidental group text leak of U.S. war plans exposed more than just military secrets. It underscored the dangerous shortcomings of consumer messaging apps in government operations, and why encryption alone isn’t enough without proper identity, access control, and oversight.

Information is everywhere, but workers struggle to find and apply it. Slack's enterprise search delivers the knowledge they need, when they need it.

Communication is key to business success. So what happens when you and potential business partners speak different languages? When you consider the fact that international relations involve a lot of delicate but crucial communication, you will soon discover the importance of real-time translation in messaging tools. These tools form lasting bonds with clients, employees and customers all over the world, which is so common in today’s world connected by technology.

The Trump administration’s spectacular security breach, in which it seemingly shared details of a planned military strike in Yemen with a journalist, highlights just what can go wrong if you use consumer messaging apps to run your government. It’s beyond all reasonable logic that any government would use a consumer messaging app for even the most mundane chat. That it’s commonly used by the highest echelons of government on the most sensitive of topics is simply mind-boggling.

The recent incident involving the inadvertent inclusion of a journalist into a Signal group chat where US officials discussed sensitive military operations highlights the complexities governments face when using consumer messaging applications for official communications. Historically, various government administrations have used commercial messaging apps for official purposes. For example, Boris Johnson’s administration, and Macron’s team before France chose to standardise on Element.

Artificial Intelligence continues to evolve at an unprecedented pace, and 2025 promises to be a transformative year. As AI becomes more integrated into our daily lives and industries, keeping an eye on emerging trends is essential.

Here’s the truth: hardly any ‘chat apps’ are left on the market. Today’s corporate messengers are not just about communication anymore. With businesses seeking to streamline operations and enhance team collaboration, the demand for efficient tools like group communication apps has soared. As business needs have evolved, group chat apps have become powerful collaboration tools.

Kudos to The Office of the Australian Information Commissioner (OAIC) which has produced an excellent report into the use of consumer messaging apps within the Australian government. Based on a survey of 22 government agencies, it is one of the few quantitative research papers addressing the issue.

Zulip organized team chat has a new, incredibly flexible system for permissions management! With it, you can: This permissions system is now available in Zulip Cloud and to self-hosted organizations that upgrade to Zulip Server 10.0 (released today!). In this post, I’ll walk you through how to start using the new functionality to make it easier to manage your organization.

Zulip is an open-source team chat application designed for remote and hybrid work. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Over the past few months, we’ve rolled out an incredibly flexible system for managing permissions in Zulip: Permissions can now be granted to any combination of roles, groups, and individual users. This applies to permissions for managing channels, groups, and the organization as a whole.