Teams | Collaboration | Customer Service | Project Management

Zendesk Deep Dive on Messaging

In our first post Relate event, the Community team hosted a deep dive into what’s new with Zendesk Messaging. We sat down with Paul Lalonde and members of the Messaging team, where they highlighted recent product updates such as improved bot building and updates to the mobile app UI and shared a deep understanding of what Messaging has to offer. The team also hosted live Q&A addressing questions submitted by attendees on various areas of the Messaging product!

DocSend's Russ Heddleston on the importance of getting product pricing right

Since launching at New York’s TechCrunch Disrupt back in 2014, DocSend was acquired by Dropbox in March 2021 and has brought on over 20,000 customers. In our Season 5 opener, Adam sat down for a virtual coffee with Co-Founder Russ Heddleston to get the lowdown on.

Boosting productivity and revenue with Sell through automation

On March 24th the Sell team led a community event showcasing the newest in automation from Zendesk Sell! Here they shared an introduction to the newly released Sales Triggers and demoed helpful tips on how to level up productivity and boost revenue. Timecodes Event Presentation & Documentation Articles.