Teams | Collaboration | Customer Service | Project Management

Not just faster...smarter. See how a network of AI Teammates—each with one job, all working together—dropped Washmen's error rate to 0.5% and caught a $5,000 mistake before it ever happened. Chapters.

Agency leaders, this one’s for you. Introducing Asana Client Management, now generally available and built for teams delivering client work. A branded, two-way portal gives clients a clear, curated view of progress, deliverables, and feedback. AI Teammates work from the context of each account to draft first passes and status updates, coordinate handoffs, and flag budget and delivery risks early. Leaders can track account health, team capacity, budgets, and renewals across the business.

Ops and PMO leaders are asked to do more with less—and the question they can never answer fast enough is where their people are actually overcommitted. See how the Asana AI Teammate Capacity Planner surfaces utilization from live work, flags over-allocation before it slips delivery, and models staffing scenarios so you can see what a reshuffle costs before you commit—all in Asana Dash, so every resourcing decision is made on today's data, not last week's meeting.

Shipping software takes more than generating code. The decisions, specs, tickets, dependencies, and release plans all have to move with it. Introducing Command by Asana, the planning and product development system for builders. Command gives engineers and coding agents the shared context they need to move work from plan to release. Release forecasts stay current as the work changes, risks surface before they become delays, and leaders can see where delivery stands without another status meeting.

Ops teams are drowning in requests—manual intake, duplicate asks and status updates stitched together one person at a time. See how the Asana AI Teammates Program Ops Manager and Portfolio Advisor classify and route incoming work, catch overlapping requests before they spin up redundant effort, and flag dependencies across the portfolio. See what's possible at asana.com/A.

Introducing Asana Service Management, the AI-native enterprise service management solution. One intake point for every department. No matter what an employee needs, they have a single place to ask, and every request routes to the right team automatically. AI handles the routine stuff on the spot. Forgot your password? Reset in seconds. Benefits question? Answered. Your team gets time back for the work that actually needs a human.

Andrew King leads competitive intelligence at Asana and his job is to make sure every sales rep (all 400 of them) has exactly the right information to win their deal. The problem? Each rep faces different competitors, different deal stages, and needs different content. Manually producing at that scale is nearly impossible. So King started using an AI Teammate and it changed the way he works. In this video, learn how he uses AI Teammates to.

Agentic Work Management is here – your easy button for AI productivity across every team. Now included for every paid Asana customer: 30+ new prebuilt AI Teammates, ready to work inside real workflows, and Asana Dash, your personal AI chief of staff and Asana expert that knows your goals and priorities and surfaces what needs your attention. Together, they show what Agentic Work Management makes possible: humans and agents working from the same plan, with the same context and goals, to coordinate and execute critical work.

Welcome to the August edition of What’s new in Asana, our monthly product update. Key moments: AI Studio instruction suggestions: Improve automation instructions in AI Studio with tips from Asana AI to make your instructions clearer. And remember to follow us on our other social media channels: LinkedIn - / asana Instagram - / asana.

Learn how the Head of Analyst Relations at Asana uses an AI Teammate to keep his team current on analyst research—without reading every report. Chapters: More from Asana.