Teams | Collaboration | Customer Service | Project Management

Join Slack’s Sr Product Marketing Manager, Clara Smyth, to learn more about how to maximize your existing tech stack investments – whether they are Microsoft, Salesforce or other tools and technology. Learn how IBM has made Slack their engagement layer to activate their investments (Microsoft O365) and how they created a new digital HQ for all employees with Slack.

Control the chaos, distractions and stress of incidents by automating incident response, streamlining communications across teams with less noise and conducting painless incident reviews.

Are you looking to publish your app to the Slack App Directory but not sure where to start? Learn about how to get your app approved quickly by avoiding these errors!

This year, we’re launching the next generation Slack platform, rebuilt from the ground up to empower everyone—developers and non-developers alike—to build time-saving workflows in Slack with ease.

The framework R&D group of Samsung MX is creating their own Digital HQ where they can collaborate as if they were playing a game through Slack, which can be more closely connected. "It was thanks to Slack that gave us the best solution in terms of security and productivity that we were able to improve both our performance and our organizational culture." - Sally Jeong, Vice President, Framework R&D Group, Samsung MX

With the power of Salesforce and Slack together, Sales Cloud for Slack helps sales teams create visibility into deals and bring deal context into the flow of work to rally stronger team selling and get to “closed won” faster.

With the power of Salesforce and Slack together, Service Cloud for Slack lets you engage with experts at scale and mobilize your organization with swarming to delight customers with consistent ownership and fast case resolution.

See how the Sales Cloud for Slack app helps sales teams get access to update or add new data to Sales Cloud – all without leaving Slack, your Digital HQ.

By building your Digital HQ for Service, your team can optimize agent experience, resolve issues faster and transform the customer experience.

By building your Digital HQ for Service, your team can optimize agent experience, resolve issues faster and transform the customer experience.