Teams | Collaboration | Customer Service | Project Management

There is a thought in tech that there are internal and external goals. And never the twain shall meet. However, at Hubspot, nothing could be further than the truth. In the 13th episode of Simpplr’s Cohesion Podcast, Amanda Berry, Manager of Corporate Brand & Communications and Head of Internal Communications, explored the intersection of company culture and communication with Sophie Hamersley, Manager of Internal Communications at HubSpot.

Nothing spells success like full utilization of an organization’s resources; financial, human, technology, or even time. Project management using the right software is a big step toward achieving results. ClickUp is a well known option for a manager, developer, or anyone seeking to get things done. However, ClickUp may not meet all your needs as an organization, and there are several alternatives to choose from for your work management.

A product manager’s responsibilities are vast and complex, with the individual tasks varying depending on the organization and the products.

Managing a remote team, you face a number of challenges and the way of handling them. Here are some common collaboration mistakes in remote work management and how you can avoid them.

Hybrid and remote working are increasingly becoming prevalent in today’s world. People can stay productive, connected, and engaged from anywhere with video collaboration solutions, thus they have proved themselves to be very efficient. But for most businesses, the dilemma isn’t if they need a video collaboration, but rather what type of video collaboration suits them the best.

Syncing in Slack, Whisker’s engineers minimize service outages and build quality software for pet owners.

In our new series, customer service leaders discuss industry trends, including how embracing a tierless model can help agents resolve issues faster.

There is a common debate about whether or not remote teams are more productive than employees working together in a traditional office setting. Based on a few recent studies, this debate might be put to rest once and for all. According to Apollo Technical, people who work from home are 47% more productive. Although this statistic is quite impressive, it does not mean productivity comes easy for every remote team.

Nowadays, recognizing employees, showing your gratitude, and acknowledging them are vital leadership skills! Especially in this post-Covid hectic life when retaining top talent is getting harder! Therefore, establishing an employee recognition program is not a plan to consider. Instead, it is a vital strategy to settle in your business. What’s the best way to recognize employees? With the best employee appreciation gifts, of course! What’s the perfect employee gift?

There are some tough conversations that all employees have with their bosses at some point in their career. This can be hard for both parties, as the employee may feel intimidated by the conversation, and the boss may feel fearful of how their employee will respond to what they are asking them to do. To ensure an effective workforce management strategy, it is essential to understand what these thirty-one tough conversations are and how you can have these discussions with your employees effectively.