Teams | Collaboration | Customer Service | Project Management

Smarter Customer Engagement Flows with Courier's New Segment Integration

Having a clear idea how your users interact with your app — when they log in, which features they engage with, or which notifications they click on — can help you design a better experience and ultimately increase user engagement. But retracing your users’ steps across various integrations is a complex task. Customer data platforms (CDPs) like Segment seek to achieve it by aggregating event data from multiple sources in one centralized location.

Is your team "time-poor"? Here's how to upgrade everyone's workday.

Cassie Holmes is having what you might call a moment. The UCLA management professor and author of Happier Hour: How To Beat Distraction, Expand Your Time and Focus on What Matters Most has been landing accolades across the spectrum of leadership, lifestyle, and self-help since the book came out in late 2022. By the end of the year, Happier Hour had proven to be a hit. Amazon, Time, the Financial Times, and The Washington Post put Happier Hour on their best-of lists.

5 monthly reporting templates and must-know tips

Monthly reports are an excellent tool for keeping team members and stakeholders updated on things like project statuses, company goals and milestones, department performance, and a broad range of other pertinent information. However, generating numerous reports each month can often be an overwhelming task. Today, most project managers rely on monthly report templates to streamline this process and ensure that all the most important details are covered.

Top 14 EX and employee communication influencers we love

Influencers can boost a brand or idea across any sector using social media. Sometimes influencers are celebrities, sometimes simply ‘the person in the street’ or anyone in between. Some are generalists, some are niche, but all have established credibility around a particular concept, providing an opportunity for brand exposure.

Why getting to know your team is the first step to effective project management

Project management is a complex process that requires extensive coordination between team members in order to ensure that everything runs smoothly. One of the most important steps in successful project management is getting to know your team and establishing a positive working environment.

Modern workforce management solutions all managers should know

Workforce management solutions are a key part of running any successful business. But with the ever-changing workplace dynamics, knowing which solutions are right for your business can get tricky. It’s important to stay up to date with the latest advancements in modern workforce management solutions to ensure your team is well-organized and productive. This blog post will explore the most popular modern workforce management solutions and how they can help you better manage your team.

5 habits that can impact your ability to get things done

Are you finding it difficult to stay on top of your tasks in 2023? With the world being increasingly fast-paced, it’s more important than ever to stay organized and have the ability to get things done. This post will discuss the key strategies that will help you manage urgent tasks efficiently and effectively in 2023. Get Things Done With Ease! Signup now.