Teams | Collaboration | Customer Service | Project Management

Atlassian's approach on Enterprise strategy and planning

Today, I’m going to state our point of view on the modern disciplines of strategy and planning. We recently published a white paper about our approach to Enterprise Strategy and Planning (ESP). It the opening letter, Matt Schvimmer, Atlassian’s Agile and DevOps (ADO) Senior Vice President and Head of Product, noted 3 questions leaders ask him.

May 2025 Version Update: Usability Improvements

As we move through the spring, we’re tidying up and setting the stage for the big things coming this summer. Our May release focuses on small-but-mighty improvements, such as moving time entries between tasks, clearer unavailable periods in the Bookings tool, and more. Think of it as a spring refresh before a jam-packed June bloom.

Proactive Live Chat in 2025: How Predictive Analytics is Transforming Customer Experience

Customer expectations have evolved dramatically over the past decade. In 2025, businesses can no longer afford to take a passive approach to customer service. The modern consumer expects instant, seamless interactions that anticipate their needs before they even have to ask. The solution? Proactive live chat powered by predictive analytics.

Device Security Check: What It is & How to Complete it?

A smoothly running and secure device is important for a business to ensure seamless operation. Businesses depend heavily on computers and associated devices in the competitive digital arena, from daily operations to communicating with their team or clients. Robust security is a major concern to secure sensitive data and reduce the risk of malware or cyber-attacks. However, many companies overlook the importance of regular device health checks until they face major data breaches or costly incidents.

How to Optimize Agency Time to Scale and Boost ROI

Managing time effectively is one of the most powerful growth levers for agencies today. If you’re an SMB manager or agency owner looking to scale without adding unnecessary overhead, this guide will walk you through actionable strategies to improve operations, optimize agency time, and maximize ROI.

Insights and innovations in Project Management Ft. Sri Srinivasa, Tesla

Join us in this enlightening episode as we sit down with Sri Srinivasa, a seasoned Program Leader at Tesla, to dive deep into the world of project and program management. Whether you stumbled into this field or charted a path towards it, Sri shares invaluable insights that illuminate the journey. In this episode, we explore.

How Much Does Employee Monitoring Software Cost Per User?

Are you considering implementing the right tool to monitor employee activity? This is a great decision, as employee monitoring is more of a necessity these days than an option. However, wait. Have you ever given employee monitoring software cost a thought? Like everything else, there is a price to pay to effectively monitor your employees. Although the price of employee monitoring software is worth every benefit you get, it is also essential to choose a cost-effective solution.

What is Employee Experience Management? A Guide to Improving the Modern Workplace

Employee Experience (EX) is the full journey a person takes within your organization, starting from their first interaction as a candidate and continuing through to their final day — and sometimes beyond. It covers every interaction: hiring, onboarding, daily work, tools, leadership, and growth opportunities. Done right, EX boosts happiness, performance, and employer reputation. EX is often mixed up with employee engagement, but they’re different.