Teams | Collaboration | Customer Service | Project Management

Last year, the world experienced 3205 cyberattacks and data breaches, and the biggest attack exposed more than 3 billion user accounts. As organizations step up their cybersecurity efforts, they must also ensure compliance with emerging regulations. Newly implemented laws like the NIS2 (Network and Information Systems Directive) are now focusing not just on external or customer facing protocols and incident management, but also secure internal communication processes and records.

Insightful’s software utilization features help BPO teams reduce costs by exposing unused or low-impact tools, so that every license earns its keep.

Your intranet can boast engaging content and beautiful branding, but it still needs interdepartmental partnerships to succeed. The organizations recognized by this year’s Simpplr Employee Experience Excellence Awards demonstrate how executive commitment, technical expertise, and cross-functional collaboration create intranets that deliver meaningful business results.

Connecteam is an all-in-one workforce management solution, bundling time tracking, employee scheduling, and team communication into a single platform. While its generous free plan for small businesses is a highlight, limitations in scheduling, time tracking features, and overall customization make it a less-than-perfect fit for many. Related: Check out our deep-dive comparison of Connecteam vs. Buddy Punch, or discover the best Connecteam alternatives.

Yohan Lobo, Senior Industry Solution Manager at M-Files.

If you want to grow your business, you need to know about and track the various KPI metrics for small business growth. Your small business will not stay small forever. That’s for sure, you will expand it. However, on what basis? Did you know that organizations that don’t set and track key performance indicators can miss various new opportunities and can be 70% behind in growth?

M-Files is no newcomer to digital technologies. Quite the opposite. "We've been working with machine learning and artificial intelligence for decades. That’s the foundation for why our solution is among the top AI-powered platforms on the market today. It helps businesses of all sizes and across all industries improve information management, compliance, and productivity," says Stig-Arne Ryeng, expert in digitalization and information management at M-Files.

The Techforce Agent helps resolve more than a third of Salesforce's IT support requests instantly, freeing up time for complex troubleshooting.

Cost Insights is a powerful feature designed to analyze and optimize for cost-saving opportunities and software license usage, providing clear visibility into usage patterns, license compliance, and financial efficiency. According to a report citing Gartner, global software spending is projected to exceed $1.2 trillion in 2025, marking a substantial 14.2% increase from the previous year.

Authenticity isn’t a soft skill — it’s a success strategy — and it matters now more than ever. We live in a world driven by connection and technology. So while it’s easier than ever to communicate, it’s gotten harder to do it in a way that feels genuine. Between video calls, AI-generated content, and constant scrolling, it’s easy for conversations to become transactional and for true authenticity to get lost in the noise.