Teams | Collaboration | Customer Service | Project Management

Nearshoring: What It Is, Pros, Cons, Top Destinations (2021)

Global trade has enabled countries to expand their markets for sourcing various goods and services at a lower cost. It has also allowed several companies to opt for business strategies such as nearshoring to boost their growth. Nearshoring involves shifting your business operations to a nearby country. In this article, we’ll talk about nearshoring and how it’s different from business processes like outsourcing, offshoring, and onshoring.

10 Remote Work Influencers and Thought Leaders to Follow in 2021

In 2001, work was strictly in the office. You had your cubicle, your desktop, and your picture of your dog. At lunchtime, you’d share lunch with your coworkers. Sometimes, you had days where you brought your paperwork home, but the next day, you would go back to sitting at your Mac that looked like a space helmet. Let’s speed to two decades later, in 2021, where remote work is the cornerstone of businesses. 4.7 million Americans are working from home, according to the US Census Bureau.

How to Find the Best Country to Set Up an Offshore Company

Whether you own a startup or a large company, setting up an offshore company can help your business grow and reach new markets. Offshoring primarily focuses on saving money by moving operations to a cheaper location abroad. This lets you reinvest the saved money into growing your business. But which is the best country to set up an offshore company? In this article, we’ll answer that question. We’ll highlight the top eight countries you can offshore to.

How to Fill Out a Timesheet in 7 Simple Steps (2021 Guide)

If you want to learn how to fill out a timesheet, you’re in the right place. Whether you’re a business owner looking for a simple way to record your team’s hours or a contractor who needs to track your billable hours for invoicing purposes, timesheets are a valuable solution. Unfortunately, there is a lot of room for error with traditional timesheets. You need to know how to fill them out correctly to save time, streamline processes, and improve payroll accuracy.

Nearshoring vs Offshoring: Ultimate Guide (2021)

Globalization has opened up new avenues for businesses to shift some of their operations to a different country. You can nearshore to a nearby country or consider relocating to a far-off one with offshoring. But what are the differences between nearshoring vs offshoring? In this article, we’ll make a comprehensive comparison between both models. We’ll then explore the pros and cons of both nearshoring and offshoring.

The Ultimate Offshore Call Center Guide (2021)

Offshoring your customer service to a call center is a great way to improve your customer experience at an affordable rate. However, you should only select an offshore call center after careful consideration. Your customers may be unsatisfied and could leave you if the service your offshore call center provides is poor. But how do you choose the right offshore call center? In this article, we’ll go over what an offshore call center is, and how to choose an offshore call center.

Coworking Trends: 11 Predictions for 2021

Nowadays, everyone is wondering about what the future workplace will look like. The millennial generation is taking over the global workforce, and their preferences are giving birth to new trends. Remote work is becoming more relevant by the day in the business world. People who work remotely have the option of working from home or another place of their choice. However, work from home no longer appeals to everyone.

Google Sheets Timesheet: Templates, Pros, Cons, Alternatives (2021)

Tracking the number of hours your employees work is essential to measure their productivity and overtime hours. It also comes in handy when you have to pay employees based on billable hours. But how do you track employee hours? One way is to use a Google Sheets timesheet to record employee work hours manually. In this article, we’ll discuss the pros and cons of using a Google Sheets timesheet and help you select a good timesheet template.

Offshoring to India in 2021: Top Trends, Companies, Pros, Cons

India has become one of the most sought-after offshoring destinations in the world, even outranking some countries in Latin America and Eastern Europe. For some companies, offshoring to India is a strategic necessity for cost savings. For others, it is a ticket to expand their overseas operations. In this article, we will explore why offshoring to India is increasingly popular and highlight five major companies engaged in the practice.

How to Create a Call Center Policy (Free Template)

A call center policy is a document that defines standard guidelines for working at a call or contact center. It sets out the rules regarding employee attendance, breaks, electronic device usage, and more. Here’s a call center policy template that you can download and customize based on your requirements.