Teams | Collaboration | Customer Service | Project Management

We’re kicking off the quarter with enhancements that strengthen coordination, oversight, and structure across your workspace. Not sure if someone’s in a meeting? This release clears that up. Rocket.Chat automatically updates user statuses based on Outlook meetings to provide real-time visibility into team availability. Want more information on why a critical setting was changed?

Out of band (OOB) communication is a critical security layer that operates independently from primary networks, providing organizations with resilient defense mechanisms against sophisticated cyber threats. This comprehensive guide explores how OOB strengthens zero trust security frameworks by enabling secure authentication, continuous verification, and isolated control channels that remain operational even during network breaches.

‍ When your primary communication channels fail, what's your backup plan? If you're running global operations, that question just got a lot more complicated. Out of band communication is more than a backup option. These secondary channels that operate independently from your main network are vital for your global enterprise's mission-critical communication. They're your lifeline when authenticating users during outages or coordinating responses when your primary systems get compromised.

‍ Why are AIOps (Artificial Intelligence for IT Operations) necessary for incident management at the current time? In November 2023, Blue Yonder, a supply chain tech provider experienced a ransomware attack, which crippled Starbucks’ employee payroll and scheduling systems, and disrupted inventory for UK supermarkets like Sainsbury’s and Morrisons. In 2024, a faulty software update from CrowdStrike affected millions of Windows users and impacted critical industries.

For nearly a decade, Rocket.Chat has been at the forefront of secure communications. What started as an open-source chat tool for team collaboration has evolved into a trusted communications platform safeguarding some of the world’s most sensitive conversations and data. The Secure CommsOS goes beyond messaging, integrating secure real-time chat, voice, video, critical applications, and AI into a unified, resilient, and compliant communication ecosystem.

An accidental group text leak of U.S. war plans exposed more than just military secrets. It underscored the dangerous shortcomings of consumer messaging apps in government operations, and why encryption alone isn’t enough without proper identity, access control, and oversight.

Today, public sector collaboration isn’t just about staying connected, it’s about staying compliant. In this context, the Nordic public sector is undergoing a pivotal shift. Legacy systems are sunsetting, compliance requirements are evolving, and geopolitical risks are making data sovereignty a priority. The need for secure, compliant collaboration has never been greater.

‍ Did you know that over 80% of businesses plan to implement AI-driven chatbots by 2025, according to a 2024 study by Gartner? Not surprisingly—modern team chats have to be fast. Above all, though, it should also be highly individualized and extremely safe. Conventional message systems may fall short of these standards, leaving companies with security concerns, missed opportunities, and poor responses. AI-enhanced real time messaging then comes in quite handy.

‍Government cybersecurity isn’t just about protecting data—it’s about national security and public trust. According to the latest data, ransomware attacks on U.S. government agencies jumped by 50% in 2023. The start of 2025 wasn't much better, with the Cybersecurity and Infrastructure Security Agency (CISA) highlighting newly exploited vulnerabilities—such as CVE-2024-29059, an information disclosure flaw in Microsoft .NET Framework that could expose sensitive information.

‍ After pioneering internet calling 23 years ago, Skype is officially shutting down. Microsoft, which acquired the platform 14 years ago, announced that it will retire Skype to focus more on Teams. With just 10 weeks remaining, users must now decide the next steps for their Skype accounts.