Teams | Collaboration | Customer Service | Project Management

SharePoint is one of the most widely used intranet solutions on the market, with more than 200 million monthly active users. It’s often the default choice for companies that use Microsoft 365 since SharePoint is included in the suite of products. While it’s bundled with Microsoft 365 and appears cost-effective, that doesn’t mean it’s the best option. Many companies are discovering that a SharePoint intranet doesn’t completely meet their needs.

Companies lose valuable time and resources when intranet content updates stall in administrative queues. The impact becomes clear when a department head submits critical policy revisions, but three weeks later, employees still reference outdated procedures. Projects stall, compliance risks increase, and frustration spreads throughout the organization.

If there’s one thing I’ve learned throughout my internal communications career — working in public education, nonprofits, state associations and now the ever-changing world of tech — it’s that the same employee communication and engagement barriers exist regardless of industry.

When employees feel genuinely appreciated, the entire organization thrives. The most successful companies create comprehensive workplace recognition strategies that drive engagement, retention and performance.

Communication sits at the heart of every significant modern leadership methodology going all the way back to Dale Carnegie. Yet many organizations treat internal communications as a secondary function — nice to have, but not essential to business success. This misalignment betrays a quiet but profound dysfunction in large organizations today.

Finding information shouldn't be a complicated treasure hunt. A smart intranet search engine serves as the digital hub for knowledge discovery, connecting employees to the people, resources and information they need across systems and platforms.

This article was originally published May 04, 2023, and updated on March 15, 2025. Refreshing and revamping your employee recognition and rewards program is essential for workplace success. In today’s competitive job market, attracting and retaining top talent requires more than just competitive salaries — establishing a culture of appreciation will set your organization apart.

This is part nine of our “Why intranets fail” series. Read parts one, two, three, four, five, six, seven and eight. Many organizations face a discouraging trend in intranet adoption: After the launch excitement fades, employees drift back to old habits. They default to endless email chains, scattered file storage, and inefficient searches across multiple systems. The result? A powerful collaboration platform with the potential to streamline work goes to waste.

Simpplr One is the only integrated solution that combines AI-powered enterprise search, smart answers and recommended actions within an intranet. Employees can now seamlessly search and find information across multiple systems through a single, intuitive interface. The growing challenges organizations face with information overload, disconnected systems and scattered knowledge sources directly affect employees in terms of decreased productivity, wasted time and frustration.