Teams | Collaboration | Customer Service | Project Management

The importance of an employee listening strategy: Are you doing it right?

Your employees know things you don’t. They see the software that crashes every Tuesday, the process that wastes two hours daily, and the client complaint that keeps surfacing but never reaches your desk. They also have ideas about how to fix these problems. The question is whether you have an effective employee listening strategy in place to hear any of it.

Top 13 must-have internal communication tools and platforms

A critical update gets lost in an inbox. A key announcement fails to reach half the team. Just like that, communication breaks down, alignment disappears, and your organization moves in different directions. This scenario highlights why your organization needs a centralized internal communication platform.

How to measure employee engagement: methods, metrics, and actionable strategies

You’ve felt it in those Monday morning meetings — the energy that should fuel innovation feels flat. Star performers are updating their LinkedIn profiles. Exit interviews reveal the same frustrating pattern of disengagement. By then, it’s too late. That’s why it’s crucial for leaders to know how to measure employee engagement effectively.

Is employee engagement over? ft. Gianna Driver, former CPO of Lattice

In this episode, we sit down with Gianna Driver, a passionate people leader who most recently served as Chief People Officer at Lattice, the popular AI-powered people platform. A recognized industry speaker frequently quoted in The Wall Street Journal, Forbes, and other major publications, Gianna has spent two decades at the intersection of people, productivity, and business results across the HR and tech industries.

Intranet leadership and collaboration: how to drive digital workplace success

Your intranet can boast engaging content and beautiful branding, but it still needs interdepartmental partnerships to succeed. The organizations recognized by this year’s Simpplr Employee Experience Excellence Awards demonstrate how executive commitment, technical expertise, and cross-functional collaboration create intranets that deliver meaningful business results.

5 ways to promote authentic communication in the workplace

Authenticity isn’t a soft skill — it’s a success strategy — and it matters now more than ever. We live in a world driven by connection and technology. So while it’s easier than ever to communicate, it’s gotten harder to do it in a way that feels genuine. Between video calls, AI-generated content, and constant scrolling, it’s easy for conversations to become transactional and for true authenticity to get lost in the noise.

Intranet engagement: best practices for a thriving digital workplace

What transforms an intranet from a digital filing cabinet into a vibrant workspace? The organizations honored with this year’s Simpplr Employee Experience Excellence Awards have cracked the code on intranet engagement, creating platforms where employees actively participate, find essential resources, and feel recognized for their contributions.

7 elements of a strong corporate culture

Most organizations know their corporate culture matters, but few can explain what makes it strong. Leaders can get stuck at the mission statement, struggling to build a culture that actually shapes daily behavior. This creates a frustrating gap between the culture leaders think they’re creating and the one employees experience every day.

Bridging art & strategy: redefining internal comms in a growing company with Sarah Kaplan

In this episode, we sit down with Sarah Kaplan, Director of Internal Communications at Smarsh. With a background that spans from opera performance to corporate communications, Sarah has led transformational change while building Smarsh’s internal communications function from the ground up. Carolyn Clark, Simpplr’s VP of Communications and EX Strategy, moderates the conversation as they discuss leading through acquisition and leadership changes, why ruthless prioritization is key to scaling small teams, and how communication can support a company’s transition from startup to mature organization.