Best Forecast Practices with Tymeshift I Zendesk and Tymeshift's Diving Deep Webinars
In this webinar, learn more about:🎯 How to set up your forecast🎯 How to adjust your forecast for the best accuracy🎯 Best practices for forecasting.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Zendesk Customer Success: How to be successful with Zendesk Messaging
This video walks you through the five steps to a successful implementation of Zendesk Messaging. Timestamps:👉 0:21 - Five critical steps👉 0:54 - Step 1: Learn👉 1:40 - Step 2: Plan👉 3:41 - Step 3: Configure and test👉 4:52 - Step 4: Operationalize👉 6:26 - Step 5: Transform Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Zendesk Customer Success: Why should you shift to Zendesk Messaging?
We know there's more to Messaging than basic configuration and enabling new features. In this video, we explore the value behind Zendesk Messaging, how to prepare for rollout, and how Messaging can help your team provide an end-user experience that your customers expect and deserve. Timestamps:👉 0:33 - Consumer desire👉 1:18 - Future of service👉 2:10 - What Zendesk Messaging does👉 3:18 - Benefits overview👉 3:41 - Benefit 1👉 4:32 - Benefit 2👉 5:19 - Benefit 3👉 6:02 - Benefit 4👉 6:27 - Plan for Zendesk Messaging.
Adjusting Forecasts and Schedules with Tymeshift I Zendesk and Tymeshift's Diving Deep Webinars
In this webinar, you will learn:🎯 How to set up your forecast and schedules🎯 How to adjust your forecast for the best accuracy🎯 Best practices for scheduling complexities.
Tymeshift Reporting Best Practices I Zendesk and Tymeshift's Diving Deep Webinars
In this session, Jordan Sleightholm will host this deep dive into how to get the most out of Tymeshift's reporting. You'll learn more about:🎯 How to set up reports🎯 The best reporting templates to think about🎯 Powerful metrics that everyone should keep in mind Timestamps:🔬Recap of Tymeshift features 📋Reporting 📈Insights & metrics best practices 👀Reporting Views 🖼️Dashboards 🧑💻Agent Attendance.
Avoid these three generative AI pitfalls - and what to do instead - according to IT leaders
In the year since generative AI became widely available, the world has changed enormously. As of February, ChatGPT set the record for the fastest-growing user base. Once a novelty, generative AI now forms the baseline of different technologies. Even beyond technology, generative AI is asserting itself in finance, pharmaceuticals and art. With generative AI, there’s a strong sense that understanding how it can be used is uncharted territory.
How data, technology fuel customer experience with Rivian's Diane Lye | CWZ Podcast
On this episode, we’re joined by Diane Lye, Chief Information Officer of Rivian. Diane shares her invaluable insights on leadership, the importance of meaningful work, and Rivian's mission-driven approach to creating sustainable technology for our planet's future. 🕰 Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Tips and Tricks for Using Tymeshift I Zendesk and Tymeshift's Diving Deep Webinars
At this webinar, we'll cover the most used Tymeshift Easter eggs that provide immediate value and enhance your Tymeshift experience. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Conversations with Zendesk: How AI helps CX agents
🤝 Artificial intelligence is the friend — not foe — of customer service agents. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
Zendesk Tutorials: Intelligent Triage
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.