Teams | Collaboration | Customer Service | Project Management

Meet the Knowledge Architect: The Role Every AI-First Organization Will Need Soon

While most enterprises are talking about how they approach AI transformation, increasingly knowledge management and arranging the required context are important factors in whether or not AI can work effectively. This shift is creating demand for a new role called the Knowledge Architect. We have Systems Architects to design the overall structure of software and hardware systems. Knowledge workers execute on work across different functions like Sales, Marketing and Engineering to achieve business goals.

Zero to hero: Building Rovo Agents

Building high-impact AI agents is a skill any team can master – no coding required. In this session, we break down the exact steps for creating effective AI agents that transform everyday workflows, from identifying the right automation opportunities to designing seamless user experiences. Join Shihab Hamid (Head of Product, Atlassian) and Sushant Koshy (Senior Product Manager, Atlassian) as they share industry best practices for Rovo Studio.

Rovo for Microsoft Teams

See how Atlassian Rovo for Microsoft 365 Copilot and Teams connect people, work, and your organization’s knowledge across Jira, Confluence, SharePoint, and more—without leaving Teams. In this quick demo, we’ll show how you can search across tools, take action on work, and get the right context at the right time. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Stop counting who uses AI. Start finding who's transforming with it.

Over the last two years, every people leader I know has been chasing the same number: what percent of our employees are using AI? It’s the wrong metric. At Atlassian, we learned this through firsthand experience. We’ve gone through three evolutions of how we measure employee AI adoption, and each time we changed the metrics we learned something telling about what the old numbers were hiding. Those shifts have changed how we hire, develop, and bet on talent.

How We Cut up to 80% of Engineering "Chores" Using AI Agents in Jira

Our Jira engineering team was spending more time than we’d like focused on KTLO (keeping the lights on) tasks – the small, but important maintenance tasks nobody wants to spend time on. This includes work like cleaning up old feature flags, chasing flaky tests, fixing identified vulnerabilities, addressing accessibility issues, and chipping away at a long tail of bugs.

From alert noise to action: How 24 Hour Fitness transformed IT operations with Jira Service Management and Rovo Ops

How a modernized IT Ops team cut alert noise, slashed ITSM costs by 37%, and built a fully connected Ops platform that traces change and reclaims on-call sanity. The learnings in this blog post are based on the session, “From alert noise to action: How 24 Hour Fitness modernized IT Ops with Jira Service Management”, presented at Atlassian’s Team ’26 conference. You can check out this session and others on demand.

Atlassian Design System: Building the context engine for the AI era

Maria Christley is the Head of Design for the Atlassian Design System, leading over 35 designers globally across Design Language, Accessibility, Systems Architecture, and AI. She is a 2025 Women Leading Tech finalist and has spoken at Figma Config and UX Australia. Rachel Radford is a Design Manager on the Atlassian Design System team, where she leads designers working on the systems, components, and practices that power Atlassian’s products at scale.

The future of product craft: Why AI-native PMs build better products, not just work faster

AI use is accelerating across the modern enterprise. Teams are moving faster. The barrier to building will continue to drop. But the cost of building the wrong thing is about to skyrocket, because teams can now ship more of it, faster. Atlassian’s State of Teams 2026 report found that 89% of executives say AI has increased the speed of work. But only 6% feel confident they can point to specific organisation-wide AI ROI.

How AI is Changing Developer Workflows: Lessons From Engineers

I sat down with engineers who use AI coding agents for the vast majority of their implementation work. Stack Overflow’s 2025 Developer Survey found 84% of developers using AI agents for software development are using them for actual implementation work, so I wanted to understand what that looks like up close. What I heard reshaped how I think about where developer tools need to go next.