Teams | Collaboration | Customer Service | Project Management

Season’s greetings from Zoho Projects! The launch of Zoho Projects 7 sparked a series of improvements in our product throughout this year. And we’re happy to end it on a high note with these latest updates.

There’s a lot to juggle when a new project kicks off. But with proper resource planning, you put your best foot forward by limiting that chance for things to go wrong. Mapping out the project timeline, assembling the right team, and plotting out the tasks that need to be completed can feel like a headache if there’s no method to your madness.

Suppose you work for an organization or corporation. At least once in your professional life, you might experience a lack of leadership or direction (unless you’re very lucky). The problem with a lack of guidance is that when we can’t see the big picture or understand the value of our work, we feel demotivated, frustrated, and eventually leave.

Do you know how to scale a consulting business? In this short guide, we are going to break down all you need to know about how to scale a consulting business. If you’re actively exploring ways to take your consulting business to the next level and want to accelerate growth, this is the perfect guide for you. We want to provide practical advice that can be easily implemented.

Preview the possibilities of our next-generation Slack platform.

Now anyone can customise the way that work gets done across teams, partners, customers and tools in Slack.

Sales and customer service should be a natural fit. Both teams work to create successful customer interactions and move the company forward. It stands to reason that they should easily support one another—unfortunately, that’s rarely the case. Because sales and customer service (CS) teams are focused on different metrics, they rarely interact with each other. Sales teams, for instance, key in on sales metrics like win rates, while CS keeps an eye on tickets closed and CSAT.