Teams | Collaboration | Customer Service | Project Management

Dev Sneak Peek: Custom categories, drag-and-drop, unread channel filtering & more

Mattermost now gives users flexibility to organize channels and direct messages into custom, collapsible sidebar categories. Users gain full personalization of their sidebar to improve productivity, reduce clutter, and focus on what matters. Today, we’re excited to share a preview of some of the experimental sidebar features that the Mattermost team has been working on.

Rocket.Chat 3.8: new features, improvements and more!

Another month, another release! To be released soon, Rocket.Chat 3.8 counts on a lot of new features and improvements. So if you don’t like spoilers, don’t keep on reading! We listed our new features and improvements on our upcoming release below. Make sure you check it out and know what to expect!

Asynchronous communication: the power booster in your company

In a single paragraph, we can describe the painfully complex morning routine of many workers without a team collaboration platform: You turn on the computer, open the email and connect to Whatsapp, Messenger, Telegram or Skype. Then you read incoming messages, open Google Calendar and access the first meeting of the day on Zoom. While waiting for the video call, you reply to chat notifications. Have you noticed? One simple paragraph with more than five different communication platforms.

Incident Management in Mattermost: Creating an Incident Playbook

The idea behind Incident Management is to be ready. Not ready for anything, as that can be an unrealistic expectation, but ready to respond when the unexpected inevitably happens. DevOps teams often create incident playbooks in order to ensure they are as ready as possible to handle situations as they arise. Luckily, there is some amazing documentation on how to do just that from our friends at PagerDuty.