Teams | Collaboration | Customer Service | Project Management

Smart companies want AI that empowers support agents and lets them focus on meaningful work. What they don’t want is MEBO – AI that doesn’t know how to be helpful. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Appy Hours is an Atlassian Community monthly event where 4 Marketplace Partners go head-to-head for the title of Best App Demo. Umer Sohail from K15t presenting Backbone Issue Sync for Jira Rina Nir from RadBee presenting Jira Snapshots for Confluence Bob Orefice from Hakkiri Software presenting Agile PPM Violetta Chernobuk from Planyway presenting Jira Portfolio Management, Resource Planning, Time Tracking.

Watch the ABA Board and Executive Meetings Full Webinar and explore the best practices that will revolutionize your fundamental meeting processes and empower you to tailor these strategies to suit your specific committees.

Gamifying your service desk is a clever way to encourage agents to stay motivated and excited about their job, take on challenges, learn new skills, thrive through complex tasks, and discover new working methods. Gamification in IT consists of taking elements from game designs and applying them to make a task or job more interesting by adding some fun activities or elements.

On this episode, we’re joined by Cristina Fonseca, Vice President, Product at Zendesk. Cristina shares her expert insight on how AI will impact customer service and what it takes to deliver a personalized experience that keeps customers engaged.

Unlock your productivity potential and become the most successful entrepreneur with Workstatus! Say goodbye to wasted time and hello to efficient time management, seamless task management, powerful collaboration tools, and valuable productivity analytics. Join the league of highly productive entrepreneurs and transform your business. Watch the video now to learn how Workstatus can revolutionize your entrepreneurial journey!

Learn more about how to set up and configure Schedules for your employees within Teramind.

How can we create by connecting organic intelligence and AI? Team Marie Beyssac & Martin Gleitsmann will hold space for a creative movement that encourages an organic approach to AI for human-centered designs and solutions. Join this tour of their favorite AI tools and design use cases to inspire new ways of thinking across the Miroverse. In this video: Explore thousands of community-driven templates at miro.com/miroverse, and transform the way you work today..

A great group experience requires a collaborative space for creative thinking, exploring ideas, agreeing on solutions, and learning together. By applying the 16 Design Aspects to your Miro board, you can create and facilitate incredible experiences for groups from three to 800+. Whether you’re new to Miro or an experienced Creator, this session is for you! In this video: Explore thousands of community-driven templates at miro.com/miroverse, and transform the way you work today.#Miroverse#Miro community#16 design aspects#workshop#online collaboration#templates#community-driven templates.

Join Nicole Barrish and Liam as they delve into the world of data-driven customer support in this quick YouTube Short. They discuss the vital role that data plays in optimizing the customer service experience at their companies. They uncover the process of pinpointing essential factors that shape successful customer interactions and satisfaction and how frontline employees play a critical role in fine-tuning these procedures.