Teams | Collaboration | Customer Service | Project Management

In this webinar, learn more about:🎯 How to set up your forecast🎯 How to adjust your forecast for the best accuracy🎯 Best practices for forecasting.

This video walks you through the five steps to a successful implementation of Zendesk Messaging. Timestamps:👉 0:21 - Five critical steps👉 0:54 - Step 1: Learn👉 1:40 - Step 2: Plan👉 3:41 - Step 3: Configure and test👉 4:52 - Step 4: Operationalize👉 6:26 - Step 5: Transform Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

We know there's more to Messaging than basic configuration and enabling new features. In this video, we explore the value behind Zendesk Messaging, how to prepare for rollout, and how Messaging can help your team provide an end-user experience that your customers expect and deserve. Timestamps:👉 0:33 - Consumer desire👉 1:18 - Future of service👉 2:10 - What Zendesk Messaging does👉 3:18 - Benefits overview👉 3:41 - Benefit 1👉 4:32 - Benefit 2👉 5:19 - Benefit 3👉 6:02 - Benefit 4👉 6:27 - Plan for Zendesk Messaging.

In this webinar, you will learn:🎯 How to set up your forecast and schedules🎯 How to adjust your forecast for the best accuracy🎯 Best practices for scheduling complexities.

In this session, Jordan Sleightholm will host this deep dive into how to get the most out of Tymeshift's reporting. You'll learn more about:🎯 How to set up reports🎯 The best reporting templates to think about🎯 Powerful metrics that everyone should keep in mind Timestamps:🔬Recap of Tymeshift features 📋Reporting 📈Insights & metrics best practices 👀Reporting Views 🖼️Dashboards 🧑‍💻Agent Attendance.

On this episode, we’re joined by Diane Lye, Chief Information Officer of Rivian. Diane shares her invaluable insights on leadership, the importance of meaningful work, and Rivian's mission-driven approach to creating sustainable technology for our planet's future. 🕰 Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

At this webinar, we'll cover the most used Tymeshift Easter eggs that provide immediate value and enhance your Tymeshift experience. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🤝 Artificial intelligence is the friend — not foe — of customer service agents. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. You'll learn more about:🎯 All the reporting options you have to work with🎯 Which reporting features to use for each circumstance🎯 Powerful metrics that everyone should keep in mind.