Teams | Collaboration | Customer Service | Project Management

Monthly insights into human-AI collaboration – and how to make it work for your teams.

You’re not just losing time. You’re bleeding it quietly, invisibly, hour by hour. And in high-compliance industries like healthcare, banking, or finance, those lost hours aren’t just costly, they’re risky. It often starts small. A compliance audit flags questionable browsing during billable hours. Then, a client requests detailed time logs you cannot confidently provide.

The way employees experience their workplace directly affects their motivation, engagement, and productivity. When companies invest in ensuring a great experience, they can see significant benefits. Employee surveys help leaders monitor and improve employee experience in meaningful ways.

A complete FAQ guide for managers on remote monitoring—covering productivity, privacy, and best practices for managing distributed teams.

See how to manage and track remote teams without friction—from set-up to proof of work.

Time Doctor wins three Stevie Awards for innovation, leadership, and the future of work. This week, we’re celebrating a milestone in our journey — our first-ever Stevie Awards win. Not just one, but three awards from the 2025 International Business Awards, honoring our leadership, innovation, and impact in shaping how remote and hybrid teams work.

Organizational security protects businesses from cyber threats through comprehensive policies, proven security models, and employee awareness. This guide covers essential security frameworks including Bell-LaPadula, Biba, Clarke-Wilson, and Zero Trust models, plus seven actionable strategies: Learn how to balance security with productivity using modern collaboration platforms that enforce policies transparently while enabling seamless teamwork across cloud, on-premise, or air-gapped environments. ‍

We’re excited to announce the release of Zulip Server 11.0, containing hundreds of new features and bug fixes: message reminders, support for channels without topics, channel folders, and so much more! Over 3,300 new commits have been merged across the project since the 10.0 release in March. Zulip is an organized team chat application ideal for both live and asynchronous communication.

Does your customer service software help you measure customer expectations? Understanding the relationship between customer expectations and customer satisfaction is crucial to business success. Companies must grasp, understand, and manage customer expectations effectively in order to deliver experiences that meet or exceed them. When they do, businesses can use that momentum to enhance customer satisfaction, build stronger customer relationships, and drive business success.

Here at TeamSupport we use the term “B2B” a lot, but not everyone knows what it means or why it’s important. B2B is simply shorthand for “Business to Business”, and it generally refers to who you sell your product to. If your company sells a product or service to other businesses, you’re a B2B company. The inverse of B2B is “B2C” – This means Business to Consumer.