Teams | Collaboration | Customer Service | Project Management

Learn how to track key metrics like call volume, AHT, and FCR. Discover best practices for data analysis and visualization. Improve customer experience. Introducing Luware Nimbus Power, our next-gen Teams-integrated contact center utilizing Microsoft's Teams Phone extensibility. Get AI, dual persona & more: join the waitlist for updates. Discover how the EU AI Act impacts the financial industry. Download our white paper to get key insights and actionable steps on how to stay compliant.

DORA mandates proof that your third-party IT service provider is meeting its commitments. Here's how to verify it truly is. DORA mandates proof that your third-party IT service provider is truly meeting their commitments. Learn why Luware is an accountable and reliable choice. Learn why you should look for a SOC 2 Type II attestation in a software provider, and why the former is more than a certification.

Discover the latest updates for Microsoft Teams compliance recording and why vendors providing solutions must recertify their products regularly. Comprehensive audit capabilities, secure storage and more: Find out how you can meet all your compliance requirements with Luware Recording. Discover how compliance recording helps organizations meet regulatory requirements, mitigate risks, and improve customer interactions.

Learn how to leverage data to optimize operations, improve customer satisfaction, and drive business growth. Discover key metrics and best practices. Introducing Luware Nimbus Power, our next-gen Teams-integrated contact center utilizing Microsoft's Teams Phone extensibility. Get AI, dual persona & more: join the waitlist for updates. Discover how the EU AI Act impacts the financial industry. Download our white paper to get key insights and actionable steps on how to stay compliant.

Discover how the MS Teams contact center implementation transformed Derby City Council's communication, boosting efficiency and citizen engagement. Learn from their journey and explore key considerations for your organization. Introducing Luware Nimbus Power, our next-gen Teams-integrated contact center utilizing Microsoft's Teams Phone extensibility. Get AI, dual persona & more: join the waitlist for updates. Discover how the EU AI Act impacts the financial industry.

Learn how to tackle compliance challenges with actionable measures and innovative solutions to stay efficient and ahead of regulations. Learn how financial institutions can leverage communication surveillance to detect and prevent misconduct, ensure compliance, and protect sensitive data. Find out how you can record calls easily and in compliance with the law, minimize risks and gain important insights at the same time.

Microsoft offers a powerful technology platform with cutting-edge AI capabilities. However, many organizations lack the expertise to take full advantage of these tools. Third-party providers fill the gap and help unlock the full potential of the Microsoft 365 suite. Introducing Luware Nimbus Power, our next-gen Teams-integrated contact center utilizing Microsoft's Teams Phone extensibility. Get AI, dual persona & more: join the waitlist for updates.