Teams | Collaboration | Customer Service | Project Management

What Are the ITIL Change Categories?

ITIL is widely considered the gold standard when it comes to IT Service Management (ITSM) best practices and some of the most successful companies in the business have been using it and its multiple iterations over the years. Though we won’t go into detail as to what ITIL is (we’ve got a Definitive ITIL Guide for those who want a complete rundown), it could be quickly defined as a set of suggestions, best practices, and different approaches of how to do ITSM.

Employee Retention Techniques - The Complete Guide For 2022 (Tips and Tricks)

It takes money to make money, right? Hiring an employee is unquestionably one of the most costly aspects of running a business, so it’s important to make sure you hang on to the ones you have, and this is when employee retention techniques come into play! Although companies can be well-equipped with state-of-art tech tools and resources, humans are still required to control and manage said technology making them a critical element of any organization.

The People Managers' Role in Internal Communications

At Simpplr, we understand the importance of getting the C-suite involved in internal communications. However, we don’t hear as much about People Managers and what their intended role should be in Internal Communications (IC) efforts. It is something Simpplr, and I feel very passionate about. To help you understand this concept, I would like to share the “why” behind getting people leaders involved is critical to employee experience.

Kickstarting your customer experience program

If you’re not yet focusing on the customer experience with your organization, it’s time to get started and kick it into high gear. Customer expectations are higher than ever and evolving. You’ve got to get ahead of that. There are often challenges to getting a customer experience program off the ground in any organization, so let’s overcome those and get moving.

10 Powerful Time Tracking Software Options for Teams

We’ve come a long way from the manual system of clocking in and out to track employee hours. The right online time tracking software can make the process more efficient and accurate. Time tracking can provide detailed insights into your team’s work hours and activities. This can help you make business decisions and identify time management problems. Looking for a time tracking software for your team?

15 brilliant time tracking software for engineers

If you’re in the engineering field, you’ll need to accurately record your billable hours for invoicing. Time tracking software is the ideal way to do it, especially if you’re working on multiple projects at a time. But the right time tracking software for engineers can do more than just record hours. It can also help you manage your time more efficiently and boost productivity. So which time tracking solution is the best fit for your business?

Top 10 Time Tracking Software for Designers

Whether you’re a freelance designer or part of a creative team, tracking your time is essential. It helps you bill clients correctly, manage your time, and enhance productivity. But to ensure efficient time tracking, you’ll need the right digital solution. So which is the best time tracking software for designers? In this article, we’ll discuss 10 great time tracking software for designers and the benefits of tracking your time.