Teams | Collaboration | Customer Service | Project Management

We’re thrilled to see Miroverse Creators using AI solutions more boldly than ever! In February, we added 150 new templates, many of them featuring Flows and Sidekicks. Did you know you can also re-think your existing templates with Flows and Sidekicks? These features can be used in many ways, from summarizing next steps and generating social copy to designing graphics and much more. With AI, your creativity has no limits — plus, it’s a great way to showcase your AI literacy on socials!

The emergence of remote and hybrid work has altered how organizations function now. Businesses ranging from start-ups to multinational corporations work together across different time zones, on multiple types of devices, in addition to working according to their schedule constraints and working flexibility. However, flexibility has introduced a new problem: Fake activity (working) monitoring.

When it comes to your work, not everything you need to manage always fits neatly into a task list. That’s why we’ve been busy at work, unlocking a new level of flexibility that brings your operations to life inside Teamwork.com.

Managing client work, projects, and everyday tasks shouldn’t feel like juggling flaming torches. It should feel like having a team that works with you.

Your team’s knowledge is a valuable asset. In OneDesk, your knowledge base provides a self-service hub for your customers (or agents!) to find solutions. Every resolved ticket contains information that could help the next customer, and the one after that. But documenting solutions, managing knowledge, and creating articles takes a lot of time.

Forty-one percent of employees are struggling to fit AI into their daily workflows. It’s got nothing to do with technology and everything to do with management. That’s the finding of a recent Gartner report, The Human-AI Workforce Journey: 5 Steps for CIOs to Accelerate AI-Readiness, which you can download now for free. The most surprising stat? Only 6% of individual contributors have received guidance on the AI skills they need to develop.

Employees rarely think in terms of “support channels.” They use whatever tool is closest at hand — email, direct messages in collaboration apps, and also WhatsApp: it’s fast, familiar, and already part of their day. For support teams, though, those messages often turn into scattered conversations, missed requests, and follow-ups spread across personal and shared phones. Trying to keep up by constantly checking chats doesn’t scale.

How much does payroll cost for small businesses? Discover typical expenses, hidden fees, and expert tips on how to reduce payroll costs.

HR automation tools in 2026 have moved far beyond simple payroll processing and onboarding checklists. Today, organizations evaluating HR automation tools are looking for platforms that can streamline operations, reduce manual effort, and improve theemployee experience at scale. However, not all HR automation software offers the same capabilities. Some solutions act as systems of record, managing employee data, payroll, and compliance.

HR teams today manage large amounts of employee data, service requests, and workforce processes. Traditional HR software helps store information, but it often lacks the intelligence needed to analyze trends, predict workforce needs, or automate routine HR tasks. This is where AI tools for HR are making a difference. These tools use technologies like predictive analytics, AI assistants, and automation to help HR teams streamline operations, gain workforce insights, and make better decisions.