Teams | Collaboration | Customer Service | Project Management

How to balance remote work flexibility with team connection

For the past five years, organizations have been locked in a tug-of-war over where work happens. Employees want flexibility. Executives want in-person collaboration. Meanwhile, a quieter crisis has been building: the erosion of workplace connection. The question is no longer whether remote work works but how to preserve its benefits without sacrificing the human connections that make work meaningful.

Hyper Personalization vs. Personalization in CX: Which is Right for 2026?

You've likely heard the terms “personalization” and “hyper personalization” used in business discussions. They sound alike, but the difference between them marks a huge shift in Customer Experience (CX). Understanding this debate is the first step to connecting with customers on a much deeper level. Too Lazy To Read? Click To Listen! 12: 14.

Dark vs. Light Mode for SaaS: What Actually Helps Users Get Work Done

Dark mode is everywhere. It looks premium, feels calmer at night, and on OLED screens, it can even save a bit of battery. But for service teams living in lists, forms, and knowledge articles all day, the real question isn’t “Which is better?”—it’s “Which is better, when, and for whom?” At Vivantio, our design team didn’t set out to follow a trend.

What's New: What we launched in October 2025

Imagine if your team could work with AI the same way you already work together in Miro. Not everyone in their own AI chat bubble. Not copying and pasting things back and forth. Just… together. On the canvas. Where teamwork actually happens. This month at Canvas 25, we made that vision real. It marked the start of a new chapter for Miro as the AI Innovation Workspace — where AI helps your whole team move faster together. Couldn’t make it? Watch the keynote to catch all the announcements.

Surprising Research-Backed Tips That Will Boost Your Team's Productivity

Today team productivity isn’t just a keyword - it’s a buzzing topic. McKinsey reports that high-productivity companies deliver 5 to 10 times output of their lower counterparts on the same input. But when it comes to heavy workloads, tight deadlines and competitive priorities, productivity slips by. However, the good news is that there are many science-based techniques for enhancing team performance that you can implement. Let’s dive in to understand them.

Top 10 Best Workforce Planning Software for 2025

You see, planning your workforce involves a broader range of complex activities, which become even more complicated with expansion. So, to simplify the entire process, you need a software solution. Are you also searching for the best workforce planning software in 2025? Then, your search ends right here on this page. If you take workforce management and planning, you need to handle everything, including acquisition, development, growth, new hires, terminations, and succession planning.

Introducing Vivantio Dark Mode: Built for Focus, Clarity, and Choice

Vivantio’s new Dark Mode is more than a visual refresh — it’s the next step in delivering a workspace that feels as good as it performs. Service leaders and teams spend hours each day in their platform. Focus and comfort matter. That’s why Dark Mode was designed to reduce eye strain, improve readability, and create a calmer, more immersive experience — especially for those managing complex service operations across time zones and shifts.

Slack vs Monday.com: Finding Your Perfect Fit

It so happens that when it comes to managing workflows, communicating, and collaborating with teams, the right tool may just make or break productivity. Slack and Monday.com are two giants in the world of productivity apps, catering to somewhat different needs. Slack is like the overly chatty coworker who never needs prompting to brainstorm, share ideas, and basically make communication flow.