Teams | Collaboration | Customer Service | Project Management

In this webinar, we will deep dive into how to get the most out of scheduling with Tymeshift.

😯 "I think there's going to be a huge evolution over the next five years." 💡 At the @axios #AI+ Summit, Zendesk CEO Tom Eggemeier acknowledged the challenges with building confidence in #ArtificialIntelligence but argued that those fears will soon be dispelled. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

In this webinar, learn more about:🎯 How to set up your forecast🎯 How to adjust your forecast for the best accuracy🎯 Best practices for forecasting.

Human Resources is responsible for a variety of functions within an organization, from hiring and onboarding to benefits and payroll. Therefore, it's the perfect area to start an ESM rollout. You can expand ITSM software to other company areas — contributing to their digital transformation and sharing some costs in the middle! And the best part is you can build an HR ticketing system in under 10 minutes with InvGate Service Desk!

This video walks you through the five steps to a successful implementation of Zendesk Messaging. Timestamps:👉 0:21 - Five critical steps👉 0:54 - Step 1: Learn👉 1:40 - Step 2: Plan👉 3:41 - Step 3: Configure and test👉 4:52 - Step 4: Operationalize👉 6:26 - Step 5: Transform Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

We know there's more to Messaging than basic configuration and enabling new features. In this video, we explore the value behind Zendesk Messaging, how to prepare for rollout, and how Messaging can help your team provide an end-user experience that your customers expect and deserve. Timestamps:👉 0:33 - Consumer desire👉 1:18 - Future of service👉 2:10 - What Zendesk Messaging does👉 3:18 - Benefits overview👉 3:41 - Benefit 1👉 4:32 - Benefit 2👉 5:19 - Benefit 3👉 6:02 - Benefit 4👉 6:27 - Plan for Zendesk Messaging.

In this webinar, you will learn:🎯 How to set up your forecast and schedules🎯 How to adjust your forecast for the best accuracy🎯 Best practices for scheduling complexities.

This video shows you the steps on how to easily build a Guide Bot with TeamSupport.

In this session, Jordan Sleightholm will host this deep dive into how to get the most out of Tymeshift's reporting. You'll learn more about:🎯 How to set up reports🎯 The best reporting templates to think about🎯 Powerful metrics that everyone should keep in mind Timestamps:🔬Recap of Tymeshift features 📋Reporting 📈Insights & metrics best practices 👀Reporting Views 🖼️Dashboards 🧑‍💻Agent Attendance.