Teams | Collaboration | Customer Service | Project Management

Live Demo: Convert your MS teams as IT Help Service Desk Channel

Dec 6, 2022 By Workativ In Workativ
Convert your MS teams as IT Help Desk Channel. In this video, you can learn about the following:- What is Workativ? Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required. Workativ differentiates itself by focusing on employee IT & HR support for digital and hybrid workplace transformation.
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How to resolve HR Queries within MS teams

Nov 7, 2022 By Workativ In Workativ
Steps to resolve HR Queries within MS teams:- Enhance your HR experience with Slack or Microsoft Teams chatbot and app workflow automation, from Workativ. For companies using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual HR chatbot with app workflow automation, to enable 24/7 conversational self-service for your employee HR support. In this video, you can learn about:-
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Learn how to save 60% of employee HR support cost with chatbot and app workflow automation.

Nov 7, 2022 By Workativ In Workativ
Learn how end-users can self-resolve IT queries & issues. Automate manual processes to deflect emails away from IT teams Connect IT Chatbot with 70+ apps, 600+ actions, and 1000s of app workflows instantly. No coding. Use AI-led conversational self-service for instant and autonomous support from Slack, MS Teams, etc. What is Workativ? Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required.
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teamsupport

How Chatbots Have Improved and Elevated The Human Experience

Jul 14, 2022 By Zane Vanderberg In TeamSupport

Ever wish a robot could cook or clean for you? We might not be on Jetsons-level technology, but for customer service and sales professionals, the robot assistants are already here. When you hear “chatbots” what do you think of? Helpful robots, conversational cannon fodder, or malevolent machines bent on siphoning off human employment? Well for one, chatbots aren’t coming for Customer Support jobs. Secondly, the others are both correct, but only to an extent.

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freshworks

7 Chatbot Features That Make Your Bot a Success

Jun 22, 2022 By Akshaya Srikanth In Freshworks

When chatbots were first introduced in customer support, they were only capable of executing rule-based commands that often led to poor customer experiences. Chatbot features back then weren’t developed keeping user experience in mind, and caused frustration instead of offering solutions. Chatbots have evolved over time, but so have customer expectations. Customers today do not accept experiences that are less than ideal.

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