Submitting Feedback Using the Craft.io Microsoft Teams Integration

See how to integrate Microsoft Teams with the craft.io feedback portal to simplify collecting stakeholder and customer feedback.

The integration enables teams to capture feedback directly in Microsoft Teams, where they already work, and automatically sync it to Craft.io.

Key points:

• Setup: Enable the integration in the Craft.io feedback portal and install the Craft.io app in Microsoft Teams
• Capture: From any Teams message, users can select “Create feedback in Craft.io” to submit input instantly
• Sync: Feedback is automatically added to Craft.io with full context (message content, links, and source)
• Manage: Product managers can then organize and analyze feedback by source, user, company, or theme to support roadmap decisions