PubSec User Group: From Relate to Results | Zendesk Insights and Wisdom Exchange

Join the Zendesk Customer Success team and the Public Sector User Group for an exclusive session unpacking the biggest announcements from #ZendeskRelate!

Tailored specifically for public sector teams, this video covers how new AI tools—like co-pilots and automated resolutions—can act as powerful assistants for small and overworked teams.

Following the Relate highlights, dive into our interactive Wisdom Exchange where public sector users ask questions, share strategies, and workshop specific challenges together.

Continue the conversation in the Public Sector User Group community space: https://zdsk.co/452WQ5A

Timestamps:

00:00 - Welcome & Introductions

15:03 - Zendesk Relate Highlights for the Public Sector

37:30 - Wisdom Exchange & Open Q&A

46:42 - Wrap-up & Next Steps

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