Date with Data 13
Time for your latest dose of #data news with Nick Smith! An app from Accurat and the Google News Initiative lets you see people hopes through augmented reality. What’s the environmental cost of China’s growing economy?
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
A Date with Data - 12
Time for your latest dose of data news with Nick Smith! How much of the Earth's biomass do us humans make up? (hint: MUCH less than you think...) What happens when non-native species of animal are introduced to new environments?
A Date with Data
In this week’s video, we discover what the world’s deadliest diseases are, whether the under-25s are drinking less alcohol and whether ‘good’ means the same to Britons and Americans.
6 Tips to Improve Your Dashboard Design
In this video, we offer 6 actionable tips for effective dashboard design.
Customer Support Heroes: Chef-turned-support-manager Ade Mitchell reveals the secret sauce to boosting productivity at Veeqo
This is the fourth part in our mini-series of stories from unsung heroes on the front lines of customer support management, who share what has helped them succeed in their role.
Customer Support Heroes: How Director of Customer Support Jodi Miller brought together the distributed support teams at PayByPhone
This is the third part in our mini-series of stories from unsung heroes on the front lines of customer support management, who share what has helped them succeed in their role.
Geckobot 2: Judgment Day
Heather Jones joined Geckoboard as Customer Success Champion in 2017. She has a keen interest in AI and last year she built Geckoboard’s first Customer Success Bot. Here she tells us what’s happened since then.
Customer Support Heroes: How Head of Customer Services Johann Loibl efficiently scaled customer support at Zip Co
This is the second part in our mini-series of stories from unsung heroes on the front lines of customer support management, who share what has helped them succeed in their role.
Zendesk & Geckoboard: Some Suite Improvements
At Geckoboard we’re big fans of removing complexity where it’s not needed, so we were particularly excited last week when our friends at Zendesk launched The Zendesk Suite!
Customer Support Heroes: The happiness-centered CS department with a human touch at DataBank IMX
This is the first part in our new mini-series of stories from unsung heroes on the front lines of customer support management, who share what has helped them succeed in their role.