Teams | Collaboration | Customer Service | Project Management

30-60-90 day sales plan for managers, reps and sales territories

A new sales rep isn’t going to magically outsell the top performers the first day on the job. Before a new rep can begin to hit and exceed quotas, they need time and a well defined plan. One of the most popular plans for success in a new environment is the 30-60-90 day plan. In this guide, we’ll show you how to create a useful three month plan for managers, sales reps and new territories.

Hottest trends in ecommerce

Today’s ecommerce market is on fire, evolving at a dizzying pace driven by new technology, capabilities, and customer demand. According to Ecommerce News, turnover from online shopping in Europe grew by 13 percent in 2021. And the popularity of ecommerce is set to continue as new technologies and platforms create exciting opportunities for retailers and shoppers.

3 consumer trends shaping grocery retail in 2023

Grocery lives in a world of retail unlike any other–there’s no getting away from the fact consumers need to buy the essentials, and those essentials can be found in their local supermarket. Grocery offers a wealth of opportunities to both improve the experience of shopping for everyday essentials, and to tempt shoppers to keep adding non-essentials to their baskets. Inflation is at a 40-year high.

Six ways for small and mid-sized retailers to improve customer experience

The pandemic rocked the retail world and customer expectations are on the rise. It’s no surprise that small retailers are turning to technology to help them navigate the changing customer experience landscape. The key is finding a solution that makes things quicker and easier, for both customers and employees. In this ebook, you’ll learn how small and mid-sized retailers are improving customer experience.

How AI and data analysis can help your business provide the personalised service customers demand

Businesses should know a lot about their customers. After all, most companies possess significant data about the people who buy their products and services. But here’s the problem: much of that data remains untapped. Not being able to harness the power of that data means companies face real danger.

Modern CX is long overdue in the passenger transport industry

Weary travellers who’ve been cooped up since COVID-19 are hungry for adventure in 2023. Despite economic uncertainty, 73% of people surveyed by Booking.com are more optimistic about travel than they were in 2022 and half say that investing in a holiday is a top priority. This travel boom is an opportunity for airlines, cruise companies and rail services to gain a foothold with high lifetime value customers.