Teams | Collaboration | Customer Service | Project Management

Learn how to use Slack to replace meetings.

Deliver personalized messaging at scale within Slack using our Relay Bot. Team members need to deliver targeted information to multiple channels/people at once. Without an automated delivery system this task is either too large to accomplish resulting in missed opportunities or tedious and time-consuming impacting productivity and reducing resources.

Reduce incident time-to-resolution by automatically alerting and connecting responders, subject-matter experts and impacted parties. With Incident Bot, you can assign user groups and product specialists to act for a given customer support issue. Individual users and customers (or automated alerts) can submit issue reports for admin review to kick off the resolution process. Share reports across multiple org units and workspaces.

Learn how to organize your Slack sidebar in seconds to prioritize conversations that matter.

Learn how to customize notifications for a streamlined workflow.

Canvases are a new way to curate and organize info in Slack.

A single space to capture and document your most important information and get everyone on the same page.