Without clients, an agency is nothing. That's why client communication is so important—it's a bridge between you and your clients. Great communication builds relationships and trust and can turn clients into lifelong advocates for your agency. With studies showing 70% of customers tie their experiences with businesses to how they’re treated, it’s obvious that agencies should be looking for ways to make every interaction count.
We’re delighted to bring you some exciting new updates from across the Teamwork Platform. We’ve overhauled the existing projects list view, included the ability to add file attachments in Intake Forms Forms, we’ve a new and improved Microsoft Add-In, mobile updates and much more.
Resource allocation in project management is all about balance. The success of your project depends heavily on how well you distribute tasks to your team, stay within budget, and finish on time. A little too much focus in one area will tip the scale and leave you rushing to finish in another. Again, it comes down to balance. Any successful project manager can tell you exactly who is working on what, when each task is due, and how they're trending overall toward their original due dates.
Reporting bugs into new Teamwork tasks is a time-consuming process. Your team and clients have to switch back and forth between your website and your Teamwork projects constantly and dabble around with a bunch of other tools like screen capture tools. And more often than not, your developers will be frustrated with the lack of actionable data in your bug reports. Where was this bug found? Which browser did you use? Do you have a screenshot?
