Teams | Collaboration | Customer Service | Project Management

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11 Architecture Firm KPIs You Need to Track

Jun 19, 2025 By Marilyn In Scoro
For successful architecture projects, amazing designs aren’t enough. You also need the right data to execute them. That’s a lesson Giovanni Scippo, Director at 3D Lines, learned firsthand: We started tracking KPIs more formally about four years ago, and it completely changed how we quote, schedule, and staff projects. Now, we have real data backing our decisions, which has helped reduce scope creep and last-minute firefighting.
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Project Management for Architects: A Guide for New PMs

Jun 19, 2025 By Anna In Scoro
In architecture, project management is crucial. But that doesn’t mean you need a complicated strategy to deliver great work. To simplify the process, focus on your scope, schedule, and pricing. These factors are the key to keeping architecture projects within budget, delivering them on time, and meeting client expectations. Here’s how to approach these three elements and excel at project management for architects.
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Retainer Racket: Why 'Easy Money' Is Killing Your Business

Jun 17, 2025 By Kiran Shahid In Scoro
If something sounds too good to be true, it probably is. And that’s typically the reality of client retainers. Shiny, theoretical benefits like predictable income and long-term relationships keep you sold on their value. And blind to their downsides. But the fact remains: Without proper structure and management, retainers will bleed your business dry. In this article, we explain why. And what you can do to make sure your retainers are helping your business (not hurting it).
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Agency Utilization: The Basics & 6 Ways to Improve It

Jun 10, 2025 By Rachel In Scoro
To increase profitability and productivity while decreasing burnout and turnover on your team, you need to optimize your agency utilization. With insights from agency leaders and ops consultants, our guide will help you understand the importance of tracking this metric. And how to calculate and improve it over time. Let’s dive in.
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11 Time Tracking Best Practices-With Tips From Industry Leaders

Jun 10, 2025 By Team Scoro In Scoro
Time tracking data is only as good as the system behind it. If your current process leads to scattered or incomplete logs, you’re not just missing hours—you’re missing insight into profitability, performance, and planning. To help you avoid that, we spoke with experienced operators, consultants, and leaders. In this guide, they share the time tracking best practices that have helped their teams reduce scope creep, increase billable utilization, and make smarter resourcing decisions.
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Drowning in Data? 8 Metrics That Matter for Agency Leaders

Jun 5, 2025 By Sean Collins In Scoro
Data is a good thing for agencies to rely on. But too much data can cause more problems than it solves. If your agency dashboard is overloaded with dozens of metrics and graphs, it makes it hard to answer the big questions: To make it easier to focus, we’ve identified the eight key metrics that let you zero in on your four ‘CORE’ business areas: Let’s walk through each one.
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Are you helping or hindering your delivery team? With Galen Low

Jun 3, 2025 By Scoro In Scoro
Ops Leaders, are you unintentionally making life harder for your delivery team? Galen Low, co-founder of The Digital Project Manager and host of The Digital Project Manager podcast, joins us to flip the lens, and spotlight the real impact of operational decisions from the delivery floor up. Galen has spent years helping digital PMs thrive in chaotic environments. In this episode, he shares the signs leaders might be missing when systems break down and how to create structures that support people doing the work.
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June 2025 Version Update: ELI Insights & Enhanced Project Metrics with Trends and Alerts

May 28, 2025 By Sintija Ērgle In Scoro
Hold onto your hats because this month’s update is a big one! From a brand new skill set for our AI-powered smart companion ELI to enhanced project metrics with trends and alerts, and a redesigned task list that speeds up your everyday work – everything in this update is built to remove friction and help your team move faster and stay informed.
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The Financial Fog: 8 Signs Your Agency's Going Broke

May 22, 2025 By Rachel In Scoro
If you’ve ever spent time in a city like San Francisco or Milan, you know that fog usually creeps in overnight—unnoticed until you wake up in the thick of it. Financial “fog” at an agency can feel the same way. Seemingly out of nowhere, cash gets tight, a retainer client drops, and now, you’re not sure you can cover payroll. And although this financial trouble feels sudden, there are almost always clues leading up to it.
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Agency Operations: Lessons from WPP's Global Ops Lead

May 21, 2025 By Marilyn In Scoro
To run your agency efficiently, you need to have the right foundation in place. Otherwise, you’ll have to constantly put out fires and solve daily problems—which is frustrating for everyone. Take a step back and evaluate your big-picture agency operations with tips from our podcast interview with Preston Chandler, Global Practice Lead for Strategic Operations at WPP. Learn how to get to the root of agency inefficiencies and address them with a simple, four-category framework.
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