Teams | Collaboration | Customer Service | Project Management

Agency owners and operators spend a lot of time chasing new business in their eternal search for sustained profitability, and who can blame them? It is quite human and normal to look for solutions where it’s convenient – not where it’s expedient. But the results of our 2023 Agency Operations Survey point to another key area to focus on in the pursuit of agency excellence – process improvement.

Good planning tools help you make smart decisions and set your project up for success right from the get-go. So this month we’re all about making Scoro’s Planner even more powerful! On top of that, we’ve further improved some filtering, exporting and calendar sync options in Scoro.

SoftwareReviews, a prominent resource for insights on the software provider market, recently published its 2023 Project Management Emotional Footprint awards, naming Scoro as champion in the mid-market segment. Scoro scored 99 out of 100 in the Net Emotional Footprint index and ranked top in the Value Index, where SoftwareReviews rated us at 93. Scoro was rated particularly highly when it came to continual improvement, according to the results polled from verified end-user reviews.

Almost no other sphere of the professional services industry takes up as much manual time and wastes as many productive hours as checking, chasing, and reconciling payments. Bringing reliability into your cash flow and payments requires solid processes, modern automation options, and great visibility into your customers’ payment habits. The key is to make the whole process easier. It should be easy to issue correct invoices on time.

Invoicing and payment are often the final chapters in the story of a project, and just like with any great book or movie, a good conclusion makes all the difference. The value of getting paid on time for work delivered cannot be overstated, as it is vital to your business’s cash flow and your ability to forecast revenue successfully.

We’re starting the year off by bringing even greater flexibility to Scoro – from more easily adjustable role prices and more convenient time entry management to better customizable search settings.

Award-winning, LA-based NCompass is a global, independent, women-owned business with over two decades of experience. Today, NCompass has grown into a full-service brand engagement and marketing solutions agency, serving Fortune 200 brands across entertainment and CPG, as well as lifestyle and esports brands.

Regardless of sector, it would be an understatement to say that software plays a key role in productivity, collaboration, and communication. We rely on it every day to make our lives easier. But it can also make our lives harder if we’re not mindful of how we use it. When you solve ten different problems with ten different tools, you overload information, and it soon becomes difficult to keep tabs on everything you need to get done.