Teams | Collaboration | Customer Service | Project Management

What separates a well-used intranet from one that collects digital dust? The organizations honored with the 2026 Simpplr Employee Experience Excellence Awards have cracked the code. Their platforms are places employees actively participate in, return to daily, and rely on to get things done.

Internal communicators don’t need more tools. We need fewer handoffs, less chaos, and more space to do the work that requires our superpowers of context, clarity, and judgment. Internal communications professionals understand the exhausting effort of balancing daily chaos. You might find yourself running three campaigns simultaneously, announcing a critical leadership transition, updating your hybrid work policy, and preparing for a quarterly town hall all at once.

Internal communications teams are being pulled into enterprise AI strategy at a scale the org chart doesn’t reflect. They’re shaping rollout plans, building adoption workstreams, and managing the human side of AI implementation — on top of their existing responsibilities.

Unsanctioned use of AI is a major cybersecurity risk, but your employees need the latest tools to be more productive. By the time you’ve developed a framework for managing shadow AI, technology has already progressed. This means you’re left constantly playing catch-up while the risks of shadow AI continue to accumulate.

You built the wellness program. Leadership approved it. Communications promoted it. The launch was strong — good turnout, positive feedback, solid initial participation. Then six months later, utilization is down 60% and you’re not entirely sure why.