A recent Exoprise customer survey found that 60-70% of application problems occur within the enterprise environment or home network/ISP. So, if you need to resolve Teams call quality problems, it's best to investigate your network before you try and finger point to Microsoft. In today's article, we see how this applies to Exoprise when team members work from home or in a hybrid work setting. Last Friday, at about 10:00 am EST, I jumped on an impromptu video call with one of my sales colleagues to discuss an ongoing marketing project. Although I am based in the Northern Virginia area, my comrade (as they say in British English!) is from Boston.
When end-users constantly complain about bad network quality or poor audio video conference experience, you know it's time to shop for a Team's monitoring tool. And your Teams monitoring solution needs to be proactive, provide insight into hybrid work environments, and support real-time diagnosis of network issues for your end-users no matter where they work from. Business leaders rely more than ever on technology teams to deliver a successful company ROI. But problems with complex Teams deployment and unsatisfied workers can lead to increased costs and lower productivity.
In project management, a great deal of time is spent switching between tabs, updating task statuses, and notifying relevant teammates. Despite taking up a significant part of one’s work hours, these repetitive tasks often feel inconsequential when assessing one’s productivity. The latest Zoho Projects updates aim to reduce project delays caused by mundane yet unavoidable tasks and help teams stay on top of their schedules.
As remote working culture becomes more prevalent, technology is now at the core of many business operations, and digital experience monitoring (DEM) has never been more important. In today's business, IT must help increase employee productivity and drive business growth rather than just solve problems at the support desk. Many companies have not yet fully implemented their digital experience strategy. As a result, many problems related to different devices, network conditions, and service providers are still plaguing the industry and ruining the employee experience.