Teams | Collaboration | Customer Service | Project Management

Outsourcing

The 3 major challenges of scaling a BPO

The BPO industry is booming, but many outsourcers still need help growing their company. Scaling beyond 1,000 seats is something that relatively few BPOs achieve, but it’s entirely possible as long as owners are prepared to take risks and persevere with a growth-focused approach. This article will explore why BPOs find it so hard to scale.

Unlocking Growth with Software Development Outsourcing

Explore the world of software development outsourcing with this comprehensive guide. Understand the risks involved and find tips on choosing the right outsourcing company. Discover how Insightful's software development time tracking solution and tools to monitor remote worker activity can empower your journey towards growth and innovation.

Offshoring vs Outsourcing

There are a lot of talks these days about outsourcing and offshoring, especially since both can seem the same, but they hold a few differences from each other. Both outsourcing and offshoring have their pros and cons, and it can be difficult to decide which the better option for your company is. In this blog post, we will explore the differences between outsourcing and offshoring, and help you decide which the best choice for your business is. Stay tuned!

Client Education and Virtual Assistance in the BPO Industry

In a detailed conversation with Liam Martin, Cody Barton, the co-founder of StartVirtual, delves into the vital necessity for enhanced client education within the BPO industry, specifically focusing on the real estate sector. Barton emphasizes how effective training and establishing clear success goals can significantly boost client satisfaction and results. StartVirtual, a company dedicated to offering virtual assistance services in the real estate field, is leading the charge in this innovative approach.

Understanding profit margins in the BPO industry

Over the past few decades, BPOs (Business Process Outsourcers) have become an increasingly important part of the global economy. By outsourcing activities like customer service, back-office administration, and accounting, businesses can make cost savings, improve performance, and focus on their core business. In return, BPOs earn a profit on the services they provide, just like any other business.

BPO industry business models - A short guide

Business Process Outsourcing (BPO) is one of the great silent powerhouses behind many global business operations. This unassuming giant works tirelessly behind the scenes to spin the cogwheels of many of the largest and well-known companies all over the world. When you call your bank, insurance company, or utility provider, the chances are good you could be talking to someone who works for a BPO.

How To Manage Outsourcing projects | Workstatus

Are you struggling to manage your outsourcing projects effectively? Look no further! Discover the power of Workstatus, the ultimate solution for outsourcing project management. Major Benefits: Say goodbye to manual management and unlock the true potential of your outsourcing endeavors. Watch the video now to learn how Workstatus can transform your outsourcing experience. Get started today and take control with Workstatus!

Choosing and Customizing Your Finance and Accounting BPO Services

Unearth the secrets of effective Business Process Outsourcing (BPO) for your finance and accounting needs. Discover how to identify a suitable BPO partner, customize your processes, and ensure a seamless shift from in-house to outsourced services. Find out how advanced staff surveillance applications can help!

10 Multifaceted Advantages of Global Outsourcing of Projects

Global outsourcing of projects has become an increasingly popular strategy for businesses seeking to optimize their operations. By leveraging resources and expertise from around the globe, companies can tap into a wide range of benefits. However, 71% of companies are still not automating project management for their outsourcing businesses.